Only 24h Left Associate
4 weeks ago
Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of Associate - Order Management We are looking for individuals who has the knowledge on the Order Management Domain or have experience in Supply Chain Management to join our team, who would be responsible to demonstrate innovation and intuition in identifying areas of Order Management. Responsibilities - Responsible for Order fulfillment post due diligence. - Strictly follow SOP & adhere to frequent changes. - Ready to take extra initiatives within team - Strong hold of minute changes in process - Maintain a thorough understanding of client process and policies - Respond to customer query through email, calls. - Provide excellent customer service to our customers. - Responsible to demonstrate capacity for critical thinking and analysis. - Responsible to showcase strong work ethic, with the ability to work well both independently and within the context of a larger team-oriented environment - Candidate should be comfortable with 24.7 shift timings (Including weekend working) Qualifications we seek in you Minimum Qualifications - Any graduate degree or equivalent with a strong academic record Preferred Qualifications/ Skills - Previous experience in Order Entry is preferred - Effective probing skills and analyzing / understanding skills - Problem solving skills with customer centric approach Demonstrated proficiency with written English and with neutral English accent - Must be able to work on a flexible schedule (including weekend shift) - Must be comfortable for take split offs - Strong attention to minute detail - Quick Learner & Ready to adapt quick changes Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.
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