
Urgent Search Bpo Team Lead
2 days ago
Job Title International Voice Process Team Lead Location Pune Shift US Shift 6 00 PM to 1 00 PM IST Employment Type Full-time Permanent Job Summary We are seeking a dynamic Team Lead for an International Voice Process in Pune The ideal candidate should possess robust leadership skills and experience in managing a voice-based BPO team catering to global clients particularly from the US market Key Responsibilities Supervise and lead a team of agents in an international voice process Ensure the team meets SLA targets for quality productivity and customer satisfaction Monitor performance metrics and take corrective actions as necessary Conduct regular team meetings performance evaluations and one-on-one sessions Address escalations and ensure efficient issue resolution Inspire guide and train team members to achieve individual and team objectives Collaborate with operations and support teams to enhance overall performance Candidate Requirements Requirements Total Experience At least 3 years in the BPO industry Team Lead Experience Minimum 1-2 years as a Team Lead in an International Voice Process Profound understanding of BPO KPIs and hands-on experience in managing team performance Exceptional verbal and written communication abilities Prior experience working in US shifts is mandatory Demonstrated capability to handle high-pressure situations and drive results Other Details Shift US Process Night Shift - 6 00 PM to 1 00 PM IST Work Location Pune Work from Office Minimum 3 years of experience in the BPO industry 1-2 years of experience as a Team Lead in an International Voice Process Strong knowledge of BPO KPIs and hands-on experience managing team performance Excellent verbal and written communication skills Experience working in US shifts
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Team Lead
3 days ago
Pune, Maharashtra, India Right Move Full timeGreetings for the Day…We are looking for a Team Lead for one of our esteemed clients in Pune having experience into banking domain.Exp: - 4 – 5 + years (Min 2 years as a lead on paper)Location: PuneCTC: Up to 10 LPAShifts: - Rotational (24 * 7)Job Description: -The Team Lead will be responsible for managing a team of customer service/operations...
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Team Lead
1 day ago
Pune, Maharashtra, India Right Move Full timeGreetings for the Day… We are looking for a Team Lead for one of our esteemed clients in Pune having experience into banking domain. Exp: - 4 – 5 + years (Min 2 years as a lead on paper) Location: Pune CTC: Up to 10 LPA Shifts: - Rotational (24 * 7) Job Description: - The Team Lead will be responsible for managing a team of customer service/operations...
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Voice Process Team Lead Opportunity
1 day ago
Pune, Maharashtra, India beBeeInternational Full time ₹ 9,00,000 - ₹ 12,00,000Job TitleTeam Lead International Voice ProcessWe are seeking a dynamic Team Lead for an international voice process in Pune. As a team leader, you will be responsible for supervising and leading a team of agents in this process.Key Responsibilities:Supervise and lead a team of agents to achieve quality, productivity, and customer satisfaction targets.Monitor...
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Team Lead
4 weeks ago
Pune, Maharashtra, India R3 Consultant Full timeJob Title Team Lead Quality Analyst US Voice Process Location Hinjewadi Pune Experience Required 7 Years Notice Period Immediate Joiners Preferred Shift Timing US Shift Night Shift Job Summary We are seeking an experienced and detail-oriented Team Lead Quality Analyst to oversee and ensure the quality standards of our US Voice Process...
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Urgent Search: Transitions
22 hours ago
Pune, Maharashtra, India Synergy Plus Business Consulting Group Full timeJob DescriptionWe are a Gurgaon Based leading Recruitment Partner for various reputed MNCs and Indian Corporates engaged in various Sectors on a PAN India basis for over a decade. Presently we are looking for the Program Director for a very large BPO Client as per the below given details. Please apply in confidencesAbout the CompanyWe are a Gurgaon Based...
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Urgent: Team Lead
4 weeks ago
Pune, Maharashtra, India Amazon Full timeDESCRIPTIONTitle Team lead - FC Dock Operation At Amazon we re working to be the most customer-centric company on earth To get there we need exceptionally talented bright and driven people Amazon is seeking Team Lead for our Transportation team Amazon is one of the most recognizable brand names in the world and we distribute millions of products...
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Urgent Search FPA Manager
3 days ago
Pune, Maharashtra, India Peoplefy Full timeHi All,Greetings of the dayWe are urgently hiring for a reputed MNC based in PuneLooking for FP&A Manager who has experience in FP&A, Finance Planning & Analysis, Stakeholder Management, Team Management, budgeting and Forecasting, variance analysis & trend .Years of Experience: 12+ years of experienceLocation: PuneEducation: CA Qualified onlyInterested...
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Urgent Search Assistant Manager
3 weeks ago
Pune, Maharashtra, India Team Management Services Full timeCurrently we have an urgent opening- for Asst. Manager- Business Development with one of our client based in Pune. Please go through the job description below.-Company Profile :Our client is one of the leading Integrated Facility Management Services (IFMS) companies in India, enriching the clients' experience by providing the tailor made facility management...
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Team Lead
4 weeks ago
Pune, Maharashtra, India Amura Full timeDesignation: Teamlead - Paid Media Experience: 5 to 7 yearsJob Location: Pune (Work from Office)About Amura:- Amura Marketing is a next-generation Martech company that delivers end-to-end marketing and sales solutions to leading brands in India.- The company's ethos is built upon the philosophy of 'Marketing Engineered', an approach that delivers marketing &...
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BPO Trainer/Soft skillsTrainer
3 weeks ago
Pune, Maharashtra, India Selectica International Solutions Full timeJob DescriptionWe are seeking a dynamic and experienced BPO Trainer/Soft Skills Trainer to join our team in India. The ideal candidate will have a strong background in training and development, specifically in the BPO industry, and will be responsible for enhancing the soft skills of our employees to ensure excellent customer service and effective...