High Salary: Telecalling Internship In Mumbai At Hansa Research Group Private Limited

4 days ago

Mumbai Maharashtra, India Hansa Research Group Private Limited Full time

About the internshipJob Title Outbound Telecaller for Customer FeedbackJob Summary As an Outbound Telecaller for Customer Feedback you will play a crucial role in reaching out to our customers to gather valuable feedback about their recent experiences with products or services of different companies Key Responsibilities 1 Conduct Outbound Calls Reach out to customers via telephone to collect feedback on their recent interactions with our company 2 Feedback Collection Utilize structured questionnaires or scripts to obtain relevant customer opinions and experiences Ensure feedback is gathered in a clear accurate and timely manner 3 Record Keeping Maintain detailed records of customer feedback and interactions Update and manage databases to ensure accuracy and completeness 4 Customer Interaction Handle calls in a professional and courteous manner addressing any concerns or queries from customers Provide a positive experience during the call even if the feedback is negative 5 Quality Assurance Adhere to company standards and protocols for outbound calling and feedback collection Continuously improve communication techniques and feedback collection methods 6 Compliance Ensure compliance with data protection regulations and company policies during calls Respect customer privacy and confidentiality at all times Qualifications Education High school diploma or equivalent relevant experience or certifications in customer service or communication are a plus Skills Excellent communication and interpersonal skills Ability to handle calls professionally and manage customer concerns effectively Proficiency in and data entry Skill s requiredEnglish Proficiency Spoken English Proficiency Written Earn certifications in these skillsWho can applyOnly those candidates can apply who 1 are available for full time in-office internship2 can start the internship between 17th Sep 24 and 22nd Oct 243 are available for duration of 6 months4 have relevant skills and interestsPerksCertificate 5 days a weekNumber of openings2About Hansa Research Group Private LimitedHansa Research is a global market research agency headquartered in India We are the pioneers in world-class technology usage on data collection and authenticity We own proprietary modules custom-made for different industry verticals Currently we are doing research in more than 30 countries across the globe Activity on InternshalaHiring since March 202231 opportunities posted4 candidates hired

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