L1 It Support

1 week ago

Thane MH IN Webkorps Optimal Solutions Full time

Job Title L1 IT Support Location Purva Thane Ghodbunder Rd next to Mercedese Benz showroom Patlipada Thane West Thane Maharashtra 40060 Shift Timing- 9 00 AM - 6 00 PM IST Working Days - 6 days working Monday- saturday 1-2 years of experience in customer-facing IT Support Ability to diagnose and troubleshoot basic technical issues Excellent problem-solving and multitasking skills Customer-oriented attitude and Excellent communication skills Bachelor s degree in computer science or any related engineering degree Fluent English Ticket Logging Tool knowledge Basic laptop configurations and repair Vendor Coordination for logging tickets with OEM and follow up the ticket for closure Alert monitoring Follow-up and closure of the call and enable in the investigation analysis TIL knowledge Good Knowledge in O365 and M365 apps Understanding of Drivers Patches Tools download from OEM web site Basic Networking and Anti-Virus Support at client side Desktop hardware troubleshooting part replacement Printer Scanner HUB Switch Installation Job Type Full-time Pay From 3 00 per year Benefits Provident Fund

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    1 week ago

    Thane, India Aditya Birla Group Full time

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