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Job Title Salesforce Manual Testing Lead - Field Service FSL Experience Range Total Experience 7-10 years in manual software testing Salesforce Testing Experience At least 4-5 years Leadership Experience Proven ability to lead and manage testing teams Hiring Location Primary Hyderabad Chennai Kochi Trivandrum Bangalore Kolkata Noida Pune Must Have Skills Manual Testing Expertise Extensive hands-on experience in manual testing of Salesforce applications Proven experience creating and executing test plans test cases and test scripts Experience in defect tracking and management using tools like JIRA Solid understanding of software testing methodologies Agile Waterfall Salesforce Platform Knowledge Strong understanding of Salesforce CRM functionalities including Sales Cloud Service Cloud FSL managed package Work Orders Service Appointments Scheduling Dispatcher Console Salesforce data models validation rules and configurations Field Service FSL Testing Experience testing FSL mobile application - both online and offline functionality Understanding of data synchronization data priming and mobile usability testing Ability to validate complex scheduling policies and optimization rules Leadership Communication Proven experience leading a manual testing team Strong communication and interpersonal skills for stakeholder coordination Ability to analyze requirements and guide team in delivering comprehensive test coverage Good to Have Skills Experience with Salesforce Data Loader Workbench Exposure to other Salesforce Clouds e g Marketing Cloud Experience Cloud Data Cloud Familiarity with Salesforce automation testing tools e g Selenium Provar TOSCA Katalon Knowledge of Salesforce release management cycles Strong data validation skills Certifications - Preferred Salesforce Administrator Certification Salesforce Field Service Consultant Certification Sales Cloud Service Cloud Consultant Certifications Salesforce Marketing Cloud Consultant Certification Agile Certifications e g Certified Scrum Master Key Responsibilities Develop and implement detailed manual test strategies and plans for Salesforce projects Analyze business and technical requirements to create test cases for Work Order Management FSL Scheduling and Dispatching Mobile App testing online offline Lead and mentor manual testers assign tasks and manage team workload Conduct functional regression and system testing Ensure full test coverage across Salesforce modules Sales Cloud Service Cloud FSL Identify and document defects using bug tracking tools Collaborate with developers and business teams for defect resolution and validation Review and maintain test documentation test scripts test reports Participate in Agile ceremonies like sprint planning stand-ups and retrospectives Ensure all testing activities align with project goals and timelines Track testing progress and communicate risks or blockers to stakeholders Additional Comments This role emphasizes strategic leadership in manual testing for Salesforce Field Service FSL implementations It includes direct involvement in testing critical field service processes and mobile application functionality ensuring quality delivery The ideal candidate will have strong analytical communication and team management skills with a focus on collaborative and proactive leadership Skills Salesforce FSL Salesforce Crm Testing About Company UST is a global digital transformation solutions provider For more than 20 years UST has worked side by side with the world s best companies to make a real impact through transformation Powered by technology inspired by people and led by purpose UST partners with their clients from design to operation With deep domain expertise and a future-proof philosophy UST embeds innovation and agility into their clients organizations With over 30 000 employees in 30 countries UST builds for boundless impact touching billions of lives in the process