Lead - It Operations

Position at WebMD About WebMD Headquartered in El Segundo Calif Internet Brands is a fully integrated online media and software services organization focused on four high-value vertical categories Health Automotive Legal and Home Travel The company s award- winning consumer websites lead their categories and serve more than 250 million monthly visitors while a full range of web presence offerings has established deep long-term relationships with SMB and enterprise clients Internet Brands powerful proprietary operating platform provides the flexibility and scalability to fuel the company s continued growth Internet Brands is a portfolio company of KKR and Temasek WebMD Health Corp an Internet Brands Company is the leading provider of health information services serving patients physicians health care professionals employers and health plans through our public and private online portals mobile platforms and health-focused publications The WebMD Health Network includes WebMD Health Medscape Jobson Healthcare Information prIME Oncology MediQuality Frontline QxMD Vitals Consumer Services MedicineNet eMedicineHealth RxList OnHealth Medscape Education and other owned WebMD sites WebMD Medscape CME Circle Medpulse eMedicine MedicineNet theheart org and RxList are among the trademarks of WebMD Health Corp or its subsidiaries All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or veteran status For Company details visit our website www webmd com www internetbrands com Education B E Computer Science IT degree or any other engineering discipline Experience 8 years Work timings 3 00PM to 12 00AM IST Position Requirement Experience in complete infra stack from network security storage hardware and OS Expertise with Windows Server Expertise with Powershell Expertise with DNS DHCP Experience in tools such as Google Workspace GCP Microsoft Office 365 Azure Experience with setting up and working with backup tools such as NetApp Building DR environments and plans Familiar with managing ticketing systems such as JIRA ServiceNow ServiceDesk Plus Familiar with setting up applications with Azure or Google SSO Knowledge of applicable data privacy practices and laws Certifications in VMware Hyper-V MSCE MSCA or Solutions Architect are good to have Ability to plan organize and document complex system maintenance activities and toconfigure systems to be consistent with institutional policies procedures Ability to communicate technical complex information both verbally and in writing Perform multiple tasks concurrently and respond to emergency situations effectively Excellent communication and interpersonal skills Highly self-motivated and directed with keen attention to detail Proven analytical and problem-solving abilities Strong customer service orientation Role Responsibilities Providing technical support to corporate business units to support their applications Maintain the back-end IT infrastructure servers switches storage UPS Hyper-V etc Establish a strong relationship with the business units Operations team and manager Perform Windows server upgrades and rebuild Manage and maintain security patches Migrate data from various platforms in cloud hybrid and on-prem environment Work well with without SOPs Proactively work through learning the environments of current companies and future companies acquired Be a thought leader and architect new IDF MDF and scale back synergize where possible Comfortable with oncall schedule and critical alerts in a timely manner Work with other teams to coordinate large scale efforts or migration