SAP Support Specialist

5 days ago

Hyderabad India Tata Consultancy Services Full time

Job Description Experience: 8 to 10 Years Desired Competencies (Technical/Behavioral Competency) Must-Have - Experience & Knowledge on Integration of SAP ME, MII with SAP ERP modules: PP, SAP EWM, SAP PCo, Knowledge on Integration of SAP ME with custom applications. - Experience in support model & knowledge on Incident, Changes & Problem Management - Provides service delivery as per ITIL process to accommodate flexible support. compliant with in the SLA to deliver effective resolution - Provide Plant floor application Support in various site such as Wilton & San Diego - Need to be involved in Transition plan activities with both Solution and Support teams to understand the complete application landscape - Interact with customer and make sure high availability of application with on time support - Coordinate with various support team and troubleshooting of technical problems. - Coordinate & align with project & LCM team make sure application upgrades planned & executed well - Evaluating customers factory requirements and problem areas - Performing gap analysis of the key problem areas, evaluated multiple MES products for best fitment for the requirements and problems - Drive the team of MES consultants to achieve the goal of integrate a most suitable manufacturing product globally for customer which is diversified enough to meet most of the problems and requirements - Creating Functional and technical specification documentation. Good-to-Have - Develop PoCs, reports and web application in SAP ME & MII using AJAX, JavaScript, HTML5 and UI5. - Knowledge in other MES products and solutions - Data base management - Integration standards Role descriptions / Expectations from the Role Part of Agile Release train for Manufacturing Execution in ASML

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