Specialist Software Engineer

3 weeks ago


Pune India NiCE Full time

Job Description At NiCE, we don't limit our challenges. We challenge our limits. Always. We're ambitious. We're game changers. And we play to win. We set the highest standards and execute beyond them. And if you're like us, we can offer you the ultimate career opportunity that will light a fire within you. So, what's the role all about Join our dynamic team as a Specialist Software Engineer and play a critical role in shaping our cutting-edge Contact Center Copilot solution. This role demands knowledge in retrieving and processing data from external systems like Salesforce and SharePoint and integrating it into AWS Bedrock Knowledge Base. You will leverage your understanding of LLMs, AWS services, and advanced Python programming to build scalable and robust solutions. Collaboration with cross-functional teams, mentoring peers, and driving best practices in cloud architecture and software engineering will be key aspects of your role. Your contributions will ensure seamless integration, exceptional performance, and innovation in our product. How will you make an impact - Design and implement robust data ingestion pipelines from external systems to AWS Bedrock Knowledge Base. - Develop scalable and optimized solutions using AWS services like Lambda, API Gateway, S3, DynamoDB, and CloudWatch. - Leverage LLMs to enhance the Contact Center Copilot's capabilities. - Optimize Python code for performance and reliability. - Integrate APIs from external systems like Salesforce, SharePoint other third-party knowledge repositories. - Architect and implement serverless solutions for real-time and asynchronous operations. - Mentor team members and conduct code reviews to uphold high standards. - Collaborate with QA teams to ensure robust test automation. - Develop monitoring and logging solutions to ensure system reliability. - Stay updated on AWS and AI advancements to implement new features. - Collaborate with UI developers to integrate backend services effectively. - Write and maintain technical documentation. - Ensure compliance with security and data protection standards. - Troubleshoot and resolve critical production issues efficiently. - Contribute to overall product strategy with innovative ideas. - Ensure scalability and high availability of applications. Have you got what it takes - BS or MS in Computer Science or related degree - 8+ years of experience in software engineering. - Proven expertise in Python development. - Strong experience with AWS services like Lambda, API Gateway, S3, DynamoDB, and CloudWatch. - Knowledge of AWS Bedrock Knowledge Base or similar services. - Proficiency in designing and implementing serverless architectures. - Strong understanding of cloud security best practices. - Familiarity with CI/CD pipelines and DevOps practices. - Experience in data modelling and database design. - Knowledge of JavaScript; Angular is a plus. - Excellent problem-solving and debugging skills. - Strong communication and collaboration skills. - Ability to mentor and guide team members. - Strong understanding of system architecture and design patterns. - Hands-on experience with API design and development. - Experience with monitoring tools and performance optimization. - Familiarity with Agile methodologies. What's in it for you Join an ever-growing, market disrupting, global company where the teams comprised of the best of the best work in a fast-paced, collaborative, and creative environment As the market leader, every day at NICE is a chance to learn and grow, and there are endless internal career opportunities across multiple roles, disciplines, domains, and locations. If you are passionate, innovative, and excited to constantly raise the bar, you may just be our next NICEr Enjoy NICE-FLEX At NICE, we work according to the NICE-FLEX hybrid model, which enables maximum flexibility: 2 days working from the office and 3 days of remote work, each week. Naturally, office days focus on face-to-face meetings, where teamwork and collaborative thinking generate innovation, new ideas, and a vibrant, interactive atmosphere. Requisition ID: 8145 Reporting into: Tech Manager, Engineering, CX Role Type: Individual Contributor About NiCE NICELtd. (NASDAQ: NICE)software products are used by 25,000+ global businesses, including 85 of the Fortune 100 corporations, to deliver extraordinary customer experiences,fight financial crimeand ensure public safety.Every day, NiCE software managesmore than120 million customer interactions and monitors3+billion financial transactions. Known as an innovation powerhouse that excels in AI, cloud and digital, NiCE is consistently recognized as the market leader in its domains, with over 8,500 employees across 30+ countries. NiCE is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, age, sex, marital status, ancestry, neurotype, physical or mental disability, veteran status, gender identity, sexual orientation or any other category protected by law.



  • Pune, India Momentive Software Full time

    Job Description Job Description - Job Description Be a key player in Momentive Software's success by empowering our clients to maximize the potential of our cutting-edge Cobalt CRM solutions. As a Software Product Specialist, you'll become an expert in our mobile and browser-based applications, built on the powerful Microsoft Dynamics 365 platform. You'll...


  • Pune, Maharashtra, India Quantaleap Full time ₹ 6,00,000 - ₹ 12,00,000 per year

    Job Title: Software Engineer SpecialistJob Location: PuneExperience Required: 1-3 YearsMust have skills:Keywords: Cobol, Application Development, Support, BFSIJob Requirement:13 years of Cobol Application Development and Support ExperienceBFSI Domain Experience would be an added advantageInterested can share their updated resume to


  • Pune, India Momentive Software Full time

    Job Description Job Description Position Overview We are looking for Senior Software Engineer to work within the Development team. This position will be in our Pune office Position Summary As a Senior Software Engineer, the associate will be responsible for orchestrating complex application development across the full lifecycle of development from...


  • Pune, Maharashtra, India Amdocs Full time ₹ 15,00,000 - ₹ 25,00,000 per year

    Job ID: 204472Required Travel : No TravelManagerial - NoLocation: India- Pune (Amdocs Site)In one sentenceWe are looking for a talented developer specialist to join Amdocs amAIz - a pioneering telco generative AI framework.All you need is...Bachelor's degree in science/IT/Computing or equivalent.5+ years' experience as a software...


  • Pune, Maharashtra, India Amdocs Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Job ID: Required Travel :No Travel Managerial - NoLocation: India- Pune (Amdocs Site)  In one sentence We are looking for a talented developer specialist to join Amdocs amAIz - a pioneering telco generative AI framework. All you need is...Bachelor's degree in science/IT/Computing or equivalent.5+ years' experience as a software...


  • Pune, Maharashtra, India Atlas Global Advisors LLC. Full time ₹ 9,00,000 - ₹ 12,00,000 per year

    Company DescriptionAtlas Global Advisors is a leading technology and managed service provider with decades of experience in the real estate industry. We specialize in the strategy, implementation, and optimization of operational technology solutions across various industry segments. Our mission is to help clients build and manage flexible and scalable...


  • Pune, Maharashtra, India, Maharashtra Rishabh Software Full time

    We're Hiring! Multiple Engineering Roles at Global In-House Center (GIC) in Pune – Join Our Tech-Driven Journey!Are you passionate about building scalable, secure, and innovative software solutions? Do you thrive in a collaborative, agile environment? Wolters Kluwer is expanding its engineering team in Pune and we’re hiring across three exciting...

  • C++ Specialist

    6 days ago


    Pune, Maharashtra, India BMC Software Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    BMC is looking for a C++ Specialist Development & Maintenance to join our product R&D support and patch development efforts.In this role, youll be a part of a new engineering team, and tackle high-impact challenges to enhance product reliability and deliver exceptional value to our customers. From addressing critical issues in our software to collaborating...


  • Pune, India Rocket Software Full time

    Job Description It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description Summary: The Senior Software Engineer designs, develops, troubleshoots, debugs, and sets the direction for the design and implementation of software features/functionality/enhancements, correction of defects, and/or the creation of new products....

  • Software Engineer

    3 weeks ago


    Pune, India Barclays Full time

    Job Description Step into role of a Software Engineer. At Barclays, innovation isn't encouraged, its expected. As a Software Engineer, you will design, develop and improve software, utilising various engineering methodologies, that provides business, platform, and technology capabilities for our customers and colleagues. To be a successful Software Engineer,...