EOR Operations Supervisor

2 weeks ago

Bengaluru, Karnataka, India Rippling Full time
Job Description

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.4B+ from the worlds top investorsincluding Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrockand was named one of America&aposs best startup employers by Forbes.

We prioritize candidate safety. Please be aware that all official communication will only be sent from @Rippling.com addresses.

About The Role

EOR is one of the fastest-scaling products at Rippling allowing employers across the world to hire top talents globally. The EOR Ops team plays a very critical role in assisting our R&D team to launch and expand our EOR country coverage and assist customers and their employees complete their onboardings, and benefits enrolments successfully via maintaining all the compliance tasks and reporting as per the regulatory departments.

We are looking for an EOR Operations Supervisor to lead a team of Operations associates to set new operational processes, contribute automation ideas, resolve process gaps and systems issues as they arise, communicate with customers and manually assist until the launch of the product automation, and to help root cause issues and contribute to fixes. This role will require very high ownership and cross-functional engagement across customers, vendors, carriers, govt. agencies, and several internal departments such as product, legal, HR, research and content teams, and will drive a major impact on the success of Rippling&aposs EOR product.

What You Will Do

- Mentor and lead a team of operations associates, provide guidance to ensure a smooth launch of new countries, and to support customers and their employees
- Oversee team operations, metrics / KPI reporting, tooling/product improvements
- Design and revise SOPs, and process documentation to set the team up for success
- Lead process setup for onboarding and benefits projects end-to-end, ensuring timely and accurate enrolments and completion until product automation
- Manage complex escalations and issues, communicate with customers throughout the duration of a project when issues arise
- Work with R&D and other internal stakeholders to root cause issues, come up with process/automation fixes, and help implement fixes to improve the customer experience

What You Will Need

- D5+ years of experience in a customer-facing operations role, such as payroll operations, regulatory operations, product operations, or support operations with a minimum of 2+ years of experience managing a team
- Strong project management and organizational skills: high attention to detail with excellent work product, time management, ownership, and execution
- Strong English communication skills (written and verbal)
- Experience with Google Suite or Microsoft Office, especially Docs/Sheets/Excel, for data analysis and task organization; familiarity with SFDC/JIRA/Confluence a plus
- Strong research and process development skills
- Structural thinking and problem-solving
- Ownership and proactive attitude towards pushing things to go get done
- Ability to learn quickly and deal with ambiguity
- Your shift timings would be 1 PM - 10 PM IST so ability to work in U.S. hours (Eastern time zone - EST)
- Prior experience at a Saas/start-up company preferred

Additional Information

Rippling is an equal opportunity employer. We are committed to building a diverse and inclusive workforce and do not discriminate based on race, religion, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, veteran or military status, or any other legally protected characteristics, Rippling is committed to providing reasonable accommodations for candidates with disabilities who need assistance during the hiring process. To request a reasonable accommodation, please email [Confidential Information]

  • EOR Operations Supervisor

    2 weeks ago

    Bengaluru, Karnataka, India Rippling Full time

    Job DescriptionAbout RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take...

  • EOR Operations Supervisor

    3 weeks ago

    Bengaluru, Karnataka, India Rippling Full time

    About RipplingRippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.Take onboarding, for example....

  • Finance Associate

    3 weeks ago

    Bengaluru, Karnataka, India Wisemonk Full time

    Job DescriptionJob Description : Finance AssociateAbout Wisemonk.io:Wisemonk.io is a leading EOR (Employer of Record) India SaaS platform. We are seeking a motivated and enthusiastic Finance Associate to join our growing team.Key Responsibilities:- Assist in financial reporting and budgeting.- Maintain financial records and perform reconciliations.- Ensure...

  • Finance Associate

    3 weeks ago

    Bengaluru, Karnataka, India Wisemonk Full time

    Job Description : Finance AssociateAbout Wisemonk.io:Wisemonk.io is a leading EOR (Employer of Record) India SaaS platform. We are seeking a motivated and enthusiastic Finance Associate to join our growing team.Key Responsibilities:Assist in financial reporting and budgeting.Maintain financial records and perform reconciliations.Ensure tax and regulatory...

  • Finance Associate

    2 weeks ago

    Bengaluru, Karnataka, India Wisemonk Full time

    Job Description : Finance Associate About Wisemonk.io: Wisemonk.io is a leading EOR (Employer of Record) India SaaS platform. We are seeking a motivated and enthusiastic Finance Associate to join our growing team. Key Responsibilities: Assist in financial reporting and budgeting. Maintain financial records and perform reconciliations. Ensure tax and...

  • Maintenance Operations Supervisor

    6 days ago

    Bengaluru, Karnataka, India Marriott Full time

    Job SummaryWe are seeking an experienced Maintenance Operations Supervisor to join our team at Tribute Portfolio. As a key member of our facilities management team, you will be responsible for ensuring the smooth operation of our maintenance functions, including tool installation, equipment calibration, and inventory management.About UsTribute Portfolio is a...

  • Global Payroll Operations Manager

    5 days ago

    Bengaluru, Karnataka, India Multiplier Full time

    About UsMultiplier is at the forefront of the global hiring revolution, shaping a future where talent can thrive everywhere. Our mission is to build a world without limits, where businesses can look beyond borders to build their global dream teams.We empower companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our...

  • HR Operations Coordinator

    5 minutes ago

    Bengaluru, Karnataka, India Wisemonk Full time

    Job Description: We are seeking a highly motivated and organized HR Admin to join our growing team. As an HR Admin, you will be responsible for managing key administrative tasks such as background verification (BGV), insurance coordination, and equipment allocation. You will ensure smooth HR operations and contribute to creating a positive employee...

  • Production Supervisor

    20 hours ago

    Bengaluru, Karnataka, India Amazon Full time

    About the RoleWe are seeking a Production Supervisor to join our Fulfillment Centers (FCs) team. As a Production Supervisor, you will be responsible for overseeing the daily operations of your department and ensuring that goals are met.Key ResponsibilitiesThe Production Supervisor will be responsible for:Reviewing work forecasts and determining productivity...

  • EOR Operations Associate 15h Left

    2 weeks ago

    Bengaluru, Karnataka, India Rippling Full time

    Job DescriptionAbout RipplingRippling is the first way for businesses to manage all of their HR & ITpayroll, benefits, computers, apps, and morein one unified workforce platform.By connecting every business system to one source of truth for employee data, businesses can automate all of the manual work they normally need to do to make employee changes. Take...

  • Regional Business Development Manager

    1 week ago

    Bengaluru, Karnataka, India Rippling Full time

    Your Key ResponsibilitiesOwning the roadmap and execution for a set of countries in our HRIS, EOR, and Benefits Administration product suites.Understanding legal, compliance, operational, and regulatory requirements related to employee life cycles and benefits in each country.Conducting market research and customer analysis to inform feature development and...

  • HR & Employee Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India Talendy Holdings Full time

    Talendy is a rapidly growing company that connects top Indian talent with leading companies across Japan, South Korea, Taiwan, Singapore, and other East Asian markets. We provide HR solutions, including Employer of Record (EOR) services, and assist companies in establishing Global Capability Centers (GCCs) in India. Role Overview As an HR & Employee Success...

  • Store supervisor

    6 days ago

    Bengaluru, Karnataka, India Job Hub Hr Full time

    Job DescriptionCompany OverviewJob Hub Hr is a premier Recruitment Agency based in Bangalore, catering to the staffing and recruitment needs across India. As a leading player in the Human Resources Services industry, Job Hub Hr excels in connecting organizations with intelligent technology and creating opportunities for talented individuals to reach their...

  • Senior Service Supervisor

    3 days ago

    Bengaluru, Karnataka, India Withum Full time

    About the RoleWe are seeking an experienced Senior Service Supervisor to join our IT team. As a technical lead, you will be responsible for ensuring the highest quality tools support Withum's desktop environment and user experience.Responsibilities and DeliverablesOperational Management: Ensure efficient operation of assigned subordinate Team Members,...

  • HR & Employee Success Manager

    3 weeks ago

    Bengaluru, Karnataka, India Talendy Holdings Full time

    Talendy is a rapidly growing company connecting top Indian talent with leading companies across Japan, South Korea, Taiwan, Singapore, and other East Asian markets. We provide HR solutions, including Employer of Record (EOR) services, and assist companies in establishing Global Capability Centers (GCCs) in India. With operations spanning India, Japan, and...

  • Site Supervisor

    3 weeks ago

    Bengaluru, Karnataka, India MIRAINOW Full time

    Job DescriptionRole DescriptionThis is a full-time on-site role for a Site Supervisor located in Bengaluru. The Site Supervisor will be responsible for overseeing daily operations at the interior executing sites, ensuring projects are completed on time and within budget, and managing on-site personnel. Responsibilities also include coordinating with...

  • IT Service Supervisor

    5 days ago

    Bengaluru, Karnataka, India Withum Full time

    Company Overview:Withum is a forward-thinking firm that empowers clients and its professional staff with innovative tools and solutions to address their accounting, tax, and overall business management needs. As a US nationally ranked Top 25 firm, Withum recruits the best and brightest people with a genuine passion for the business.About the Role:The Service...

  • DataZymes - HR Operations Role

    3 weeks ago

    Bengaluru, Karnataka, India DATAZYMES ANALYTICS PRIVATE LIMITED Full time

    - HR Data Management: Maintain and update employee records in our HR information systems Keka with precision and confidentiality. Handle onboarding, offboarding, and other daily HR transactions efficiently- Employee Support: Act as the main point of contact for employees and managers, addressing inquiries related to HR policies, benefits, and general HR...

  • Site Supervisor

    2 days ago

    Bengaluru, Karnataka, India ADOS Interiors Pvt Ltd Full time

    Job DescriptionCompany DescriptionADOS Interiors Pvt Ltd is a premium interior design company dedicated to transforming spaces into extraordinary realms of comfort and refinement. We specialize in crafting luxurious bedrooms, living rooms, and dining spaces, tailoring solutions to fit each client&aposs needs and preferences. Our team of seasoned experts...

  • IT Service Supervisor

    2 days ago

    Bengaluru, Karnataka, India Withum Full time

    Job OverviewWe are seeking a highly skilled IT Service Supervisor to join our team at Withum. As a key member of our IT department, you will be responsible for overseeing the day-to-day operations of our service team and ensuring that our desktop environment and user experience meet the highest standards.The ideal candidate will have a proven track record of...