Process Developer

Job Description

Ready to shape the future of work
At Genpact, we don&rsquot just adapt to change&mdashwe drive it. AI and digital innovation are redefining industries, and we&rsquore leading the charge. Genpact&rsquos AI Gigafactory, our industry-first accelerator, is an example of how we&rsquore scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that&rsquos shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.

Inviting applications for the role of Process Developer, Procurement
The Procurement Analyst is responsible for the end-to-end management of procurement requisitions and purchase orders, ensuring compliance, timely processing, and accurate tracking of goods and services. You will serve as a key operational interface between internal stakeholders, suppliers, and the client%27s procurement team.

Responsibilities
. Review incoming procurement requisitions for completeness, budget codes, and compliance with client procurement policies.
. Clarify and resolve missing or unclear information with requestors.
. Convert validated requisitions into purchase orders using the client%27s ERP system (e.g., SAP, Oracle, Coupa, Ariba).
. Ensure all required data fields (e.g., vendor details, item descriptions, pricing, GL codes) are accurately populated.
. Track open orders and ensure timely order acknowledgments and delivery confirmations from suppliers.
. Follow up with vendors to resolve delivery delays or issues.
. Perform or support goods receipt (GR) entry activities based on delivery confirmations and proof of service.
. Address any mismatches or issues between PO, invoice, and delivery documentation.
. Follow established procedures for daily work requirements and responsibilities.
. Utilize new process improvement resources.
. Maintain accurate trackers and reports on procurement activity, cycle times, and other agreed KPIs.
. Support escalations and ensure smooth coordination of procurement tasks.
. Maintain audit-ready documentation for all PO and requisition transactions.
. Achieve year-over-year reductions in total costs of goods and services, while maintaining or improving supplier quality and service levels.

We seek qualifications in you
Minimum Qualifications / Skills
. Any graduate
. Good verbal and written communication skills with the ability to effectively interact with all stakeholders.
. Relevant years of experience in procurement operations, shared services, or outsourced procurement delivery.
. Hands-on experience with at least one ERP/procurement platform (e.g., SAP, Oracle, Coupa, Ariba).
. Proficiency in MS Excel and familiarity with reporting/KPI tracking.
. Working knowledge of indirect spend categories (e.g., IT, marketing, professional services, facilities).
. Ability to work in a deadline-driven, service-oriented environment.

Preferred Qualifications/ Skills
. Bachelor&rsquos degree in business administration, Supply Chain Management, Procurement, or a related field.
. Certifications such as CPSM, CIPS, or CSCP are an advantage.
. Excellent organizational and creative problem-solving skills.
. Demonstrated resourcefulness with critical attention to details.
. History of balancing competing priorities with the ability to adapt to the changing needs of the business while
meeting deadlines.
. Demonstrated ability to quickly learn new systems and processes and put them into practical use.
. Excellent typing and data entry skills.

Why join Genpact
. Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation
. Make an impact - Drive change for global enterprises and solve business challenges that matter
. Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities
. Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
. Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let&rsquos build tomorrow together.

Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.

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