Sales Coordinator

3 weeks ago


Chennai, Tamil Nadu, India Marriott Full time
Job Description

- Perform general office duties to support Sales & Marketing (eg, filing, sending emails, typing, faxing, copying)
- Prepare sales-related documents throughout the sales process (eg, proposals, contracts, or banquet event orders)
- Promote awareness of brand image internally and externally
- Gather materials and assemble information packages (eg, brochures, promotional materials)
- Use sales techniques that maximize revenue while maintaining existing guest loyalty to Marriott
- Enter, retrieve, reconcile, and verify information (eg, commissions, leads, third parties) in software involved in the sales process
- Answer guest questions about property facilities/services (eg, hours of operation, rates and room types, packages, promotions, entertainment, restaurants, special events)
- Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests
- Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets
- Welcome and acknowledge all guests according to company standards; anticipate and address guests service needs; thank guests with genuine appreciation
- Speak with others using clear and professional language; prepare and review written documents accurately and completely; answer telephones using appropriate etiquette
- Develop and maintain positive working relationships with others; support team to reach common goals; listen and respond appropriately to the concerns of other employees
- Comply with quality assurance expectations and standards
- Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance
- Perform other reasonable job duties as requested by Supervisors
- PREFERRED QUALIFICATIONS
- Education: High school diploma or GED equivalent
- Related Work Experience: At least 1 year of related work experience
- Supervisory Experience: No supervisory experience
- License or Certification: None
- At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity
- We actively foster an environment where the unique backgrounds of our associates are valued and celebrated
- Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates
- We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law
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