Salesforce Business Analyst

1 week ago

Mumbai, India Gravity Infosolutions, Inc. Full time

Position: Salesforce Business Analyst Location: WFO- Mumbai Type: Contract Duration: 6 months Time zone: 12pm- 9pm IST Experience: 5+ yrs Job Description: - Experience in creating backlog user stories from high level business requirements - Managing traceability from BRs to User Stories - Sprint boxing the backlog with iterative refining - Defining sprint objectives and leading the demo to showcase fulfilment of sprint objective - Ability to create release notes against key milestones - Tracking key dependencies & risks by priority & date sensitivity - Good understanding of Admin activities - Role, Profile & Permission Sets - Security - Good understanding of Sa les Cloud & Service Cloud - Lead Nurturing - Case Management - Slack integration with ability to perform lead nurturing & case management - SMS & WhatsApp integration - Familiarity with Financial Services Cloud is highly desirable - Understanding of data model to support individual, household, HUF types of accounts - Understanding of different types of transactions - Customer 360 view - Familiarity with backend core systems for wealth management in India is highly desirable - KYC, Address & CAS verification - AML & Credit Rating check - E-Signature using Leegality or equivalent system - Wealth Spectrum, Trackwizz, BSE StAR, 1SilverBullet etc.

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