Operations Processing Senior Rep.
2 days ago
Job Description Responsibilities: . Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support. . Respond to customer inquiries in a pleasant, courteous, professional, and well-informed manner. . In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading/updating customer information on the system. . Analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry. . Adhere to established escalation procedures when mitigating complaints/escalations on the first contact. . Remain current on program information and business initiatives, as well as corporate products and processes. . Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options/solutions. . Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures. . Accurately complete appropriate documentation for each transaction. . End each call by completing all required activity in order to fulfill customer requests. Requirements: . Excellent communication skills, both verbal and written. . Fluent in English . Demonstrated analytical and problem-solving skills. . Demonstrated ability to work within time constraints. . Working knowledge of PCs and strong keyboarding skills (min 25 wpm with an accuracy of 95%). . Positive attitude and demonstrated ability to perform in a team-based environment. . Professional and pleasant telephone manner. . Must have flexibility and willingness to work rotational shifts, including overnights and weekends. . Experience working in a call center environment specifically in a customer service role. . Previous Financial Services experience would be considered an asset.
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Operations Processing Senior Rep
2 days ago
Coimbatore, Tamil Nadu, India NTT DATA Full timeNTT Data Services is Hiring Position s Overview At NTT DATA we know that with the right people on board anything is possible The quality integrity and commitment of our employees are key factors in our company s growth market presence and our ability to help our clients stay a step ahead of the competition By hiring the best people and helping them grow both...
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Hc & Insurance Operations Senior Rep
4 weeks ago
Coimbatore, Tamil Nadu, India NTT DATA Full timeReq ID 294076NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a HC Insurance Operations Senior Rep to join our team in Coimbatore Tamil N xc4 x81du IN-TN India IN ...
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Hc & Insurance Operations Senior Rep
4 weeks ago
Coimbatore, Tamil Nadu, India NTT DATA Full timeReq ID 294075NTT DATA Services strives to hire exceptional innovative and passionate individuals who want to grow with us If you want to be part of an inclusive adaptable and forward-thinking organization apply now We are currently seeking a HC Insurance Operations Senior Rep to join our team in coimbatore Tamil N xc4 x81du IN-TN India IN ...
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Operations Processing Senior Rep.
3 weeks ago
Coimbatore, India NTT Data Full timeJob Description Position's General Duties and Tasks In these roles you will be responsible for: - Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables. - Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and...
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Back Office Operations Rep-1
4 days ago
Chennai, India TransUnion Full timeJob Description TransUnion's Job Applicant Privacy Notice What We'll Bring The Tenant and Employment (T&E) Back Office Operations Representative is responsible to complete email responses, review identity verification documents, complete recommendation transactions, fulfill consumer disclosures, and/or research and resolve consumer disputes. Back Office...
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Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 4,00,000 - ₹ 12,00,000 per yearHC & Insurance Operations Senior Rep. 1. Handle Provider Chat queries and meet client SLA2. 5*10 Operation during weekdays3. Should have a valid degree & good in communication 4. Adhere to client shift time and break hours5. Customer holidays are followed and hence need to work on India Holidays6. Should have experiance in handling Microsoft excel, words ...
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Operations Processing Senior Rep
2 weeks ago
Coimbatore, Tamil Nadu, India NTT DATA Full time ₹ 9,00,000 - ₹ 12,00,000 per yearPosition's General Duties and Tasks In these roles you will be responsible for: Performing actions based on the EOB, Insurance wesbites to collect outstanding Accounts Receivables.Identify the outstanding claims with payers through the reports from clients and check website and imaging application with regard to outstanding claims and document the details...
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F&A Operations Processing Senior Rep.
3 weeks ago
Noida, India NTT Data Full timeJob Description Job Description - Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures. - Interpret the request received related to Business Banking loan processing and capture the information into appropriate application. - Adhere to all appropriate and agreed standardized processes and procedures. - Provide...
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Coimbatore, Tamil Nadu, India NTT DATA Global Delivery Services Ltd Full time ₹ 9,00,000 - ₹ 12,00,000 per yearHC & Insurance Operations Senior Rep. At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both...
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HC & Insurance Operations Senior Rep.
6 days ago
Coimbatore, India NTT DATA Full timeJob Description At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and...
