Customer Success Manager
2 weeks ago
Job Description Requirements - 5+ years of experience in Customer Success, Consulting, Analytics, or similar client-facing SaaS roles - Strong written and verbal executive-level communication skills - Experience managing multiple customer projects at the same time - Experience delivering live trainings, onboarding sessions, or workshops - Strong understanding of business analytics, data preparation, analysis, and reporting - Familiarity with analytics tools like Alteryx or similar workflow-based platforms - Ability to translate business problems into analytics-driven solutions - Strong ownership, organization skills, and attention to detail - Comfort working with globally distributed teams Responsibilities - Own and manage a portfolio of APAC customers post-sale - Lead customer onboarding including planning, data readiness, and enablement - Conduct live product trainings, workshops, and demos - Partner with customer leaders to define success metrics and track outcomes - Drive product adoption and identify expansion opportunities - Act as first-line support for customer questions and issues - Document, triage, and escalate product issues to Engineering or Product teams - Coordinate with internal teams to resolve issues and update customers - Manage customer health, renewals, and risk mitigation - Maintain accurate customer documentation and success plans - Explain complex analytics concepts to technical and non-technical users Job Details Location: Remote Candidates must be based in India and work APAC hours Interview Process - Initial HR Screening - Hiring Manager Interview - Technical / Case Discussion - Final Interview
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Manager of Customer Success
2 days ago
Hyderabad, India insightsoftware Full timeJob Description The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India. You will proactively engage with our customers to ensure they realize value from our products and solutions, leading to both...
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Customer Success Manager
3 weeks ago
Chennai, India ProManage.biz Full timeJob Description Job Description: Customer Success Manager Location: Chennai Reports To: Senior Manager Customer Success Department: Customer Success Role Overview The Customer Success Manager at ProManage plays a pivotal role in driving customer satisfaction, retention, and growth across all assigned customers. This position involves leading the efforts to...
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Customer Success Manager
4 weeks ago
India FreJun Full timeJob Description Job Description About the Opportunity: More Than Just a CSM This is not your typical Customer Success Manager role. In the B2B landscape, our customers look to us not just as a software vendor, but as a strategic partner who gets things done. You will be the face, the hands, and the strategic brain behind our customer relationships. You will...
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Customer Success Manager
5 days ago
Noida, India TRDFIN Support Services Pvt Ltd Full timeJob Description Job Overview We are seeking a technically strong and customer-focused Customer Success Manager to ensure successful onboarding, adoption, and long-term value realization of technology solutions. This role bridges customers, product, engineering, and support teams to drive customer satisfaction, retention, and growth. Key Responsibilities -...
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Customer success manager
2 days ago
India UniHawk Global Full timeLocation: Gurugram, India Experience: 2–5 Years Employment Type: Full-time We are looking for a Customer Success Manager to join our team in Gurugram. The ideal candidate will ensure exceptional client experience, maintain strong customer relationships, and support students and parents throughout their journey with Uni Hawk Responsibilities Serve as the...
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Customer Success Manager
1 week ago
Mumbai, India DoubleTick Full timeJob Description Job Title: Customer Success Manager Department: Customer Success Company: DoubleTick Location: Mumbai (On-Site) Experience Required: 5 - 7 Years About DoubleTick: DoubleTick is a Multi-Number Conversational Intelligence and WA CX Platform designed specifically to enable Frontline Executives, Sales Teams, Relationship Managers, Dealerships,...
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Manager, Customer Success
3 weeks ago
Hyderabad, India Ankura Homes Full timeJob Description Company Description Ankura Homes offers a new perspective on modern living with a focus on fostering dynamic lifestyles that encourage family growth and personal fulfillment. We are committed to creating vibrant environments where families can thrive and embrace exciting new possibilities. Our innovative approach makes Ankura Homes a leading...
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Customer Success Manager
4 weeks ago
Hyderabad, India Magnitude Software Ind Pvt.Ltd Full timeJob Description Job Description Core Responsibilities Trusted Advisor & Relationship Management - Act as the primary point of contact and strategic advisor for enterprise customers. - Build and nurture executive-level relationships to influence business outcomes and ensure long-term partnership value. - Lead structured renewal discussions, QBRs (Quarterly...
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Associate Customer Success Manager
2 weeks ago
India CloudEagle.ai Full timeJob Description CloudEagle helps finance, operations & IT teams save on software spend and helps streamline the renewal and buying process. We have helped several companies like Iceye, Wefunder, Armory save 10-30% on their software spend and hundreds of hours renewing and buying apps. (Website) Shift timing- 6:30 PM to 3:30 AM IST( 6 AM PST to 3 PM PST) We...
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Customer Success Manager
3 days ago
Bengaluru, India Sense Full timeJob Description About the Role We're looking for an Associate Customer Success Manager to join our high-performing customer success organization to help support our US SMB customers. In this role, you will have the opportunity to collaborate with internal colleagues across product, engineering, account management, and sales to ensure our customers are given...