Senior Executive

2 weeks ago

Gurgaon, Haryana, India Alike Full time
Job Description

About Us

Alike.io is a passionate bunch of people, working hard to make it easy for everyone to travel like the people they like. We do this by helping travel content creators share their travel stories from their personal travel studios and by assisting travelers find and book their most preferred travel itineraries on a single platform. We continuously strive to be a brand you can trust to book awesome experiences that create lifelong memories.

Job Description

We are seeking a dynamic and experienced Senior Executive - Operations. This role involves booking and coordinating hotels, transfers, attraction tickets, and other travel-related services for our guests. You will work closely with the Tele Sales team to ensure seamless travel experiences from initial planning to trip completion. Your responsibilities include overseeing the entire process, ensuring high levels of customer satisfaction, and maintaining operational efficiency. Demonstrated experience of working at a Destination Management Company (DMC) or a digital holiday booking platform is essential. You should be comfortable working in a fast-paced, data-driven environment.

To be successful in this role, you will need a unique blend of customer-centric creative thinking and disciplined execution.

Key Responsibilities

- Manage the booking process for accommodations, transportation, tours, and other travel-related services based on finalized itineraries from the Tele Sales team.
- Confirm and communicate all travel arrangements to guests promptly.
- Oversee the execution of travel plans, ensuring all services are delivered as promised and addressing any issues that arise.
- Coordinate with internal and external partners to ensure smooth operations and maintain relationships with service providers.
- Negotiate rates and logistics with partners to secure the best deals and ensure services meet company standards and guest expectations.
- Provide real-time assistance to guests during their trips, handling escalated issues and complaints professionally.
- Collect and analyze traveler feedback to continuously improve offerings.
- Collaborate with the Tele Sales, Customer Services, and Finance teams to ensure alignment, address inquiries, confirm payments, and manage vendor payments.
- Support and guide team members, fostering a collaborative and efficient work environment.
- Ensure compliance with company policies, procedures, and quality standards.
- Stay informed about global travel trends, destination updates, and travel advisories.

Requirements

- Bachelor&aposs degree in business, hospitality, or a related field.
- At least 1 years of experience in Operations within the travel industry.
- Proven track record of managing and coordinating travel plans and services.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and multitasking abilities.
- Proficient in MS Office
- Flexible, adaptable, and able to work under pressure in a fast-paced environment.
- Strong knowledge of popular travel destinations, culture, and trends.

Benefits

- Competitive salary and benefits
- Private medical insurance
- A supportive and ambitious team to help you grow

  • Senior Developer- Dot Net

    3 days ago

    Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    Our client is a global leader in the aviation sector, driving a digital-first transformation powered by cloud technologies, data innovation, and machine learning. With a bold vision to redefine how data empowers smarter decisions, they are building a modern engineering ecosystem that fuels business agility and growth at scale.The Job:We are looking for...

  • Senior Developer Full Stack

    1 day ago

    Gurgaon, Haryana, India EDGE Executive Search Full time ₹ 20,00,000 - ₹ 25,00,000 per year

    The CompanyOur client is a global leader in the aviation sector, driving a digital-first transformation powered by cloud technologies, data innovation, and machine learning. With a bold vision to redefine how data empowers smarter decisions, they are building a modern engineering ecosystem that fuels business agility and growth at scale.At the heart of this...

  • Senior Executive

    2 weeks ago

    Gurgaon, Haryana, India IndiGo Full time ₹ 15,00,000 - ₹ 28,00,000 per year

    Senior Executive – Regulatory AffairsReporting to: Senior Manager – Aeropolitical & Industry AffairsThe Senior Executive – Regulatory Affairs will be responsible for supporting the Department in ensuring adherence to regulatory requirements as required to expand and maintain IndiGo's operations.In this role, you will:•    Undertake research and...

  • Executive/ Senior Executive

    1 week ago

    Gurgaon, Haryana, India AGRIM Full time

    Job DescriptionAgrim is a B2B e-commerce marketplace dealing in agri-inputs.We are currently hiring for Senior Sales Executive and below are the requirements-- Proven sales experience.- Excellent negotiation and consultative sales skills.- Effective communication skills.- Exceptional customer service skills.- Agriculture background will be preferred

  • Intern ( Finance/ Economics/ Excel/ Banking)

    2 weeks ago

    Gurgaon, Haryana, India Executive Search Full time ₹ 6,00,000 - ₹ 10,00,000 per year

    Banking is facing complex challenges: Fintech startups and intense regulatory scrutiny everywhere, economic slowdown in several countries, increasing indebtedness in some emerging markets just to name a few. The Organization, is building tools to understand what impact these challenges have had, and can be expected to have, on banking markets across the...

  • Senior repayment Executive

    1 day ago

    Gurgaon, Haryana, India Strive Business Solution Full time ₹ 2,40,000 - ₹ 3,36,000 per year

    Job Description – Senior Repayment Support Executive (Collections & Recovery)Location: Gurgaon (Work From Office)Position: Senior Repayment Support ExecutiveExperience: Freshers welcome | Collections/Recovery experience preferredSalary: ₹20,000 – ₹28,000 (Based on interview performance)Working Days: 6 days (Day Shifts)Role OverviewWe are hiring a...

  • Senior Office Executive

    2 weeks ago

    Gurgaon, Haryana, India Capital Placement Services Full time ₹ 1,80,000 - ₹ 18,00,000 per year

    Senior Office Executive (Female), Gurugram MCPS The candidate should be knowledgeable, smart, and able to prepare emails and handle correspondence with clients and buyers independently.

  • Senior Sales Executive

    3 days ago

    Gurgaon, Haryana, India Devi Diamonds Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionDevi Diamonds specializes in the manufacturing and retailing of gemstones with over 20 years of experience. We have established a strong presence in the market, serving more than 500 clients across India. Our company is committed to delivering high-quality gemstones and exceptional customer service.Role DescriptionThis is a full-time...

  • Senior Account Executive

    1 day ago

    Gurgaon, Haryana, India WEchartered Consultancy Pvt. Ltd. Full time ₹ 3,60,000 - ₹ 4,80,000 per year

    Job Title: Senior Accounts Executive – AP/AR, Compliance & SupportLocation: Sector 48, Gurgaon ,HaryanaDepartment: Finance & AccountsEmployment Type: Full-time, OnsiteWebsite Link : About Honeyman:-Honeyman is India's premium natural honey and bee-based products brand with a 40+ year legacy. We bring to market 100% pure honey varieties, honey-based foods,...

  • Senior Sales Executive

    2 weeks ago

    Gurgaon, Haryana, India Square Yards Full time ₹ 1,04,000 - ₹ 1,30,878 per year

    Company DescriptionSquare Yards is a full-stack proptech platform that spans the entire consumer journey from search and discovery to transactions, mortgages, home furnishing, rentals, and property management. Square Yards transacts 15,000+ transactions worth over $1 billion every year, with profitable economics. The company has successfully expanded...