Senior Software Engineer

About Reputation Reputation has changed the way companies improve their customer experience through feedback Based in Silicon Valley and founded in 2013 Reputation is the only platform that empowers companies to fulfill their brand promise by measuring managing and scaling their reputation performance in real-time everywhere Functioning as a business eyes and ears in the spaces where customers talk post review and recommend Reputation AI-powered product stack analyzes vast amounts of public and private feedback data to uncover predictive insights for companies to act on and improve their online reputations Visit reputation com to learn more Reputation continues to earn recognition as a trusted leader in both innovation and partnership Most recently the company was named an Inc Power Partner a distinction awarded to B2B organizations with a proven track record of helping clients thrive Reputation was also officially Certified TM as a Great Place to Work reflecting its commitment to cultivating a world-class culture that fuels long-term success for employees and customers alike Why Work at Reputation Reputation has achieved substantial annual recurring revenue from Global Fortune 1000 companies and continues to grow worldwide We ve secured significant funding from A-list venture capital firms such as Bessemer Venture Partner and Kleiner Perkins including a major equity financing from Marlin Equity Partners in January 2022 Reputation is trusted by more than 250 partners including Google Meta Yelp Apple Business Connect Healthgrades and Entrata The platform is used by major automotive OEMs and thousands of their new vehicle dealerships Additionally hundreds of healthcare systems and their locations along with top property management firms have integrated Reputation within their organizations Our executive management team is committed to building a performance-based culture where excellence is rewarded and careers are developed Who thrives at Reputation Managers who embody a player-coach mentality Employees who value teamwork and cross-functional collaboration People who emphasize perseverance and hustle over quick wins and luck Our Mission Help businesses always know what their customers are saying about them and always act on that feedback Responsibilities Build high-quality clean scalable and reusable code by enforcing best practices around software engineering architecture and processes Code Reviews Unit testing etc Work with the product owners to understand detailed requirements and own your code from design implementation test automation and delivery of high-quality products to our users Work in a fast-paced CI CD Kanban environment and participate actively in feature development and bug resolution Capability to manage multiple projects with material-technical risk across teams and processes may serve as a functional lead or technical owner Work on several Reputation products to extend functionality and to maintain zero customer-reported bugs Be a mentor for colleagues and help promote knowledge-sharing Additional duties as assigned Qualifications 5 years of experience in designing implementing highly interactive UI for high-volume robust web applications Solid programming skills in JavaScript and Java J2EE with experience building reusable components using JavaScript libraries such as React and Node js Strong Experience with Spring Boot for building scalable and efficient backend services Experience using GoLang to build and optimize data pipelines Advanced knowledge of data structures algorithms object-oriented design design patterns and performance scale considerations Advanced knowledge with NoSQL databases such as MongoDB Elasticsearch and BigQuery including development troubleshooting and performance optimization Observability experience or willingness to learn Experience working in a Cloud environment and developing scalable distributed systems User-Centric You have a strong sense of empathy for the end-user and are driven to improve their experience Technical Skills Comfortable with data-intensive applications and distributed systems We understand that not everyone can know everything Any experience with the following technologies will help you stand out GraphQL RabbitMQ Redis Elasticsearch Social Media APIs Facebook Instagram LinkedIn Twitter YouTube TikTok etc When you join Reputation you can expect Flexible working arrangements Career growth with paid training tuition opportunities Active Employee Resource Groups ERGs to engage with An equitable work environment We are an equal opportunity employer and value diversity at our company We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status At Reputation we re committed to building a workforce that reflects a broad range of backgrounds experiences and perspectives We believe that diversity strengthens our team drives innovation and helps us better serve our customers and communities Through inclusive hiring practices and ongoing initiatives we strive to create a workplace where everyone feels valued and empowered to contribute Additionally we offer a variety of benefits and perks such as Health Insurance Wellness Benefits Group Health Insurance Medical Insurance with floater policy of up to 10 00 000 for employee spouse 2 dependent children 2 parents parent-in-laws Maternity Benefits Medical insurance up to 75 000 INR 26 weeks of leave for birth adoption or surrogacy Life Insurance Insurance at 3x annual cost to the company Term Insurance GPA Accident Disability Insurance Insured at 3x base salary for permanent total disability permanent partial disability and temporary total disability GPA OPD of 7500 per annum per employee Leaves 10 Company observed holidays a year Refer to the Holiday Calendar for the Year 12 Casual Sick leaves Pro-rata calculated 2 Earned Leaves per Month Pro-rata calculated 4 Employee Recharge days aka company holiday office closed Maternity Paternity 6 months Bereavement Leave 10 Days Car Lease Reputation is offering a Car Lease Program that allows employees to lease a car with no upfront cost or down payment They benefit from a fixed monthly lease rental and 20-30 tax savings We are an equal opportunity employer and value diversity at our company We do not discriminate based on race religion color national origin gender sexual orientation age marital status veteran status or disability status To learn more about how we handle the personal data of applicants visit our Applicants only - No 3rd party agency candidates