Associate Senior Site Reliability Engineer

Job Description

Every day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions and over 600 million cardholders grow with confidence and achieve amazing results. We are driven by our passion for success and we are proud to deliver best-in-class payment technology and software solutions. Join our dynamic team and make your mark on the payments technology landscape of tomorrow.

We're looking for a skilled Site Reliability Engineer (SRE) to join our platform engineering team supporting a critical enterprise grade .NET application hosted on Azure, with upcoming cloud transformation initiatives targeting Google Cloud Platform (GCP).

This role demands strong operational discipline, infrastructure-as-code expertise, and a solid understanding of both application and database ecosystems. You will work closely with development and infrastructure teams to improve system reliability, performance, scalability, and automation.

You will create a bridge between development and operations by applying a software engineering mindset to system administration topics. Your time will split between operations/on-call duties and developing systems and software to continuously improve system reliability and performance.

Key Responsibilities

- Manage, monitor, and scale .NET-based applications hosted on Azure

- Write and manage infrastructure as code using Terraform

- Troubleshoot and optimize Microsoft SQL Server (MSSQL) databases

- Ensure high availability and reliability of application services across environments

- Automate build/deploy/monitoring pipelines (CI/CD, alerting, healing)

- Participate in on-call rotation and own incident management/resolution workflows

- Contribute to GCP migration planning and foundational infrastructure setup

- Identify and implement SLOs, SLIs, and error budgets

- Building systems to proactively monitor the health, performance and security of our production and non-production virtualized infrastructure.

- Improving our monitoring and alerting systems to make sure engineers get paged when it matters (and don't get paged when it doesn't).

- Use practices from DevOps and GitOps to improve automation and processes to make self service possible.

- Safeguarding reliability. Ensuring that our services are highly available, resilient against disasters, self-monitoring, and self-healing.

Requirements

Must-Have Skills:

- 4-6 years in Site Reliability Engineering, DevOps, or Infrastructure Engineering roles

- Experience with Azure cloud services and resource management

- Hands-on with Terraform (HCL) for infrastructure provisioning

- Proficient in .NET application support and performance tuning

- Strong working knowledge of Microsoft SQL Server (MSSQL) or MySQL

- Solid understanding of monitoring tools, logging frameworks, and observability practices

- Experience with CI/CD pipelines (Azure DevOps preferred)

Nice-to-Have Skills:

- Exposure to Google Cloud Platform (GCP) and multi-cloud architecture

- Experience working on Windows-based server environments

- Familiarity with containerization (Docker, Kubernetes)

- Prior participation in cloud migration or modernization projects

Minimum Qualifications

- BS in Computer Science, Information Technology, Business / Management Information Systems or related field or equivalent experience.

- Typically minimum of 4 years relevant experience

Global Payments Inc. is an equal opportunity employer. Global Payments provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy), national origin, ancestry, age, marital status, sexual orientation, gender identity or expression, disability, veteran status, genetic information or any other basis protected by law. If you wish to request reasonable accommodations related to applying for employment or provide feedback about the accessibility of this website, please contact .

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