Senior IT Engineer

Job Description Razorpay is one of India's leading full-stack financial technology companies, powering the way businesses move, manage, and grow money. Founded in 2014 by Harshil Mathur and Shashank Kumar with a simple vision to simplify payments for Indian businesses we've since grown into a fintech powerhouse driving India's digital payment revolution. Razorpay powers millions of businesses with a smarter, scalable stack that goes beyond transactions to help them truly build and grow. From seamless checkouts to payroll automation, across India, Singapore, and Malaysia, we've been engineering a fintech ecosystem that's redefining how money moves across Asia and we're just getting started. Today, that ecosystem supports everyone from early-stage startups to some of India's largest enterprises, enabling them to accept, process, and disburse payments at scale while expanding into new ways of managing money more efficiently. Our scale speaks volumes: Razorpay processes $180+ billion in annualized transactions, powering leading businesses like Airbnb, Facebook, WhatsApp, Airtel, CRED, BookmyShow, Zomato, Swiggy, Lenskart, Mirae Asset Capital markets, Indian Oil, National Pension Scheme and over 100 of India's unicorns. With strong roots in India and growing operations in Southeast Asia, we are shaping the next chapter of financial technology across the region. We are backed by global investors including GIC, Peak XV Partners (formerly Sequoia Capital India & SEA), Tiger Global, Ribbit Capital, Matrix Partners, MasterCard, and Salesforce Ventures, having raised over $740 million to date. Strategic acquisitions including Ezetap (POS and offline payments), Curlec (Malaysia expansion), BillMe (digital invoicing), and POP (rewards-first UPI) along with earlier moves in fraud prevention, payroll, and lending, have further strengthened our platform and widened our footprint across Asia. But what truly sets Razorpay apart is our culture. At Razorpay, ownership is our oxygen you own what you build, with no micromanagement or red tape, just the runway to make your ideas fly. Learning is a lifestyle if you're curious, you'll feel at home here. People > Pedigree we hire for attitude, hustle, and hunger more than degrees. Transparency thrives over titles this is where interns question CXOs and CXOs say thank you. Guided by our values of Customer First, Autonomy & Ownership, Agility with Integrity, Transparency, Challenging the status quo and a strong belief that Razorpay grows with Razors, you'll be part of a 3000+ strong team building not just products, but the financial infrastructure of the future. Senior IT Engineer Key Responsibilities - Own macOS management in Jamf Pro: enrollment, configuration profiles, Smart Groups, policies, software deployment, and compliance reporting - Own Windows management in Microsoft Intune: device enrollment, configuration profiles, Update Rings, Win32 app packaging, and compliance policies. - Maintain security baselines (FileVault/BitLocker, firewall, disk encryption, USB controls, patching cadence) across macOS and Windows. - Administer Azure AD (Entra ID) and Google Workspace (users, groups, SSO, basic CA, app integrations) for day-to-day operations. - Create clear technical documentationrunbooks, SOPs, change records, and user guides. - Experienced in Jira or ServiceNow: ticket triage, SLAs, change management. - Monitor fleet health and compliance; drive continuous improvement and root-cause analysis for incidents. - Partner with Compliance on audits and evidence (asset visibility, encryption, patch posture, access controls). Minimum Qualifications - 5+ years managing endpoints at scale: - macOS with Jamf MDM (policies, profiles, packaging, reporting) - Windows with Intune (configuration, application deployment, compliance, updates) - 23 years admin experience across Azure AD (Entra ID) and Google Workspace. - Ability to read, modify, and write Bash and PowerShell scripts when needed. - Proven technical writing skills (SOPs, runbooks, architecture notes). - Experience using Jira or ServiceNow, including Change Management processes. Nice To Have (preferred) - Jamf 200/300/370 or similar certifications; Microsoft MD-102/SC-300 a plus. - Packaging tools (Composer, Munki/Autopkg, IntuneWin, Winget). - Identity & SSO familiarity (SAML/OIDC), Conditional Access basics, device compliance signals. - Mac/Win update strategies at scale and rollout rings. - Reporting/automation via APIs (Jamf Pro API, MS Graph, Google Admin SDK). - Exposure to SentinelOne, Zscaler agents and their MDM deployment Razorpay believes in and follows an equal employment opportunity policy that doesn't discriminate on gender, religion, sexual orientation, colour, nationality, age, etc. We welcome interests and applications from all groups and communities across the globe. Follow us on LinkedIn & Twitter