Assistant Manager
6 days ago
Job Description Assistant Manager Job Title Assistant Manager NPA Function Customer Service Reporting to Customer Services Head - Purpose Support in driving and monitoring of Net Promoter Scores across the organization and ensure corrective action (if required) with relevant departments - Key Responsibilities Responsibilities Operational - Responsible for Implementing the Net Promoter Approach (NPA) process for Blue Dart, with the aim of capturing the voice of the customer and gauging customer loyalty levels - Work closely with identified partners (touch point leads) for identification of customer issues by completing second calls in time that require to be addressed. - Work closely with the vendor and ensure that calling data is completed in time. - Continuously analyze Net Promoter Scores and develop initiatives to increase long lasting customer loyalty - Responsible for calculation and publication of Net Promoter Scores (NPS) for the organization - Track Net Promoter Scores and Work closely with relevant department to identify possible solutions and initiatives for addressing customer concerns and improving NPS - Responsible for regular reporting and inputs to the Senior Manager on NPA and customer loyalty levels for Blue Dart - Maintain and track trend reports. - Publish rolling 100% NPS winners each month. and coordinating with TP leads and marketing team for recognition of the winners and Incentivize them as per the Co Policy - Key Result Areas and Key Performance Indicators S.No Key Result Areas Key Performance Indicators - Drive the NPS scores for the Organization - Calculating the NPS scores as per timelines - Ensure calculation and publication of NPS Scores as per timelines - Highlight problem areas and ensure their resolution within timelines 2 Ensure Performance Driven Culture - Adherence to Performance Management system timelines and guidelines 3 NPS reporting - Circulate NPS reports to the senior management as per timelines
-
Assistant Manager
23 hours ago
Chennai, India GST Manager Full timeJob Description Job Description: Assistant Manager Taxation & Audit Location: Chennai About Us At GST Manager, we specialise in providing innovative financial, taxation, and compliance solutions to our clients. We are looking for dynamic and qualified Chartered Accountants to join our growing team as Assistant Manager Taxation & Audit. Role Overview We are...
-
Personal Assistant
2 weeks ago
Bengaluru, India FOR MANAGER Full time**Job Types**: Full-time, Regular / Permanent **Salary**: ₹30,000.00 per month **Benefits**: - Food provided - Health insurance Schedule: - Day shift - Evening shift - Weekend availability Ability to commute/relocate: - Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required) **Education**: - Bachelor's...
-
GTM (Go-To-Market) Engineer - Intern
3 weeks ago
India Virtual Manager 365 Full timeJob Title: Go-To-Market (GTM) Engineer - InternRole Type: InternshipCompany: VM 365Location: Remote (Only India)Time: 20 hours/week (Flexible)Application Closes On: November 30, 2025🔥 About VM 365At VM 365, we build Custom GTM engines (motion) for B2B Startups. We are a dedicated, AI-fueled GTM team that enables startup founders & growth teams to WIN in...
-
Assistant Manager
2 weeks ago
Bengaluru, India Lodha & Bhatt Full timeJob Description About the Role: We are looking for dynamic and motivated Qualified Chartered Accountants to join our team in Bangalore. This is a cross-functional opportunity designed for fresh CAs who are eager to gain broad exposure across various domains such as Audit, Taxation, Finance & Accounting and Due Diligence. You will work closely with senior...
-
Assistant Store Manager
2 weeks ago
Bengaluru, India Uni Seoul Full timeJob Description About Uni Seoul At Uni Seoul, we believe retail is not just about products it's about creating experiences that make everyday life joyful. Inspired by Korean aesthetics and modern design, we bring a vibrant mix of lifestyle products that are functional, stylish, and full of Seoul. As we continue expanding in Bengaluru with our new HSR Layout...
-
Assistant Manager
2 weeks ago
India Jhaveri Securities Full time ₹ 4,00,000 - ₹ 6,00,000 per yearAssistant Manager - BrandingResponsibilitiesWe're looking for a dynamic Assistant Manager-Branding to enhance our brand presence across all digital and customer touch points. You'll coordinate with branding consultants, agencies, and internal teams, manage social media branding, review competitor activities and ensure SEBI-compliant brand
-
Assistant Manager
6 days ago
Bengaluru, India Mphasis Full timeJob Description Business And Technical Skills (Mandatory) Finance background and preferably an MBA in Finance (ICWA/CA also fine) with 5+ years of experience in finance and minimum 2-3 years of experience in IT Services pricing. Good Communication Skill And Inter Personal Skills. Should have good exposure to P&L, forecasting, utilization, able to perform...
-
Assistant Manager
3 weeks ago
India Battledore Badminton Academy Full timeJob Description Company Description We suggest you enter details here. Role Description This is a full-time, on-site role for an Assistant Manager at Battledore Badminton Academy, located in Sanganer. The Assistant Manager will play a pivotal role in the day-to-day operations of the academy, overseeing scheduling, coordinating events, managing staff, and...
-
Assistant Manager
1 week ago
Bengaluru, India Cushman & Wakefield Full timeJob Description Job Title Assistant Manager - Procurement Job Description Summary Role Overview The Assistant Manager Procurement will support sourcing, vendor management, and contract execution for IFM and Property Management operations in Bangalore. This role ensures procurement efficiency, vendor compliance, and alignment with client and internal...
-
Assistant Restaurant Manager
2 weeks ago
Bengaluru, India Lakeview Milk Bar Full timeJob Description Company Description Lakeview Milkbar is one of Bangalore's most loved names in desserts and comfort food, with a legacy built on great taste, warm service, and memorable experiences. We're expanding our team and looking for a passionate, hands-on Assistant Restaurant Manager to help us deliver exceptional service every day. Role Description -...
