Lead DevOps Engineer

Job Description

About the Company

Impact Analytics (Series D Funded) delivers AI-native SaaS solutions and consulting services that help companies maximize profitability and customer satisfaction through deeper data insights and predictive analytics. With a fully integrated, end-to-end platform for planning, forecasting, merchandising, pricing, and promotions, Impact Analytics empowers companies to make smarter decisions based on real-time insights rather than relying on last year's inputs to forecast and plan this year's business. Powered by over one million machine learning models, Impact Analytics has been leading AI innovation for a decade, setting new benchmarks in forecasting, planning, and operational excellence across the retail, grocery, manufacturing, and CPG sectors. In 2025, Impact Analytics is at the forefront of the Agentic AI revolution, delivering autonomous solutions that enable businesses to adapt in real time, optimize operations, and drive profitability without manual intervention. Here's a link to our website: www.impactanalytics.co.

Some of our accolades include:

- Ranked as one of America's Fastest-Growing Companies by Financial Times for five consecutive years: 2020-2024.
- Ranked as one of America's Fastest-Growing Private Companies by Inc. 5000 for seven consecutive years: 2018-2024.
- Voted #1 by more than 300 retailers worldwide in the RIS Software LeaderBoard 2024 report.
- Ranked #72 in America's Most Innovative Companies list in 2023 by Fortune alongside companies like Microsoft, Tesla, Apple, IBM, etc.
- Forged a strategic partnership with Google to equip retailers with cutting-edge generative AI tools.
- Recognized in multiple Gartner reports, including Market Guides and Hype Cycle, spanning assortments, merchandising, forecasting, algorithmic retailing, and Unified Price, Promotion, and Markdown Optimization Applications.

About the Role

As a Lead DevOps Engineer, you will be a key member of our engineering team, responsible for designing, implementing, and maintaining our infrastructure, CI/CD pipelines, and deployment processes. You will lead efforts to automate and streamline our development and operations workflows, ensuring scalability, reliability, and security of our systems. We provide cloud-based SaaS to our customers running primarily on Google Cloud Platform.

Responsibilities

- Lead the design, implementation, and management of infrastructure as code (IaC) using tools like Terraform, Ansible, AWX or CloudFormation.
- Design and maintain scalable, secure, and highly available cloud infrastructure on platforms such as GCP and AWS.
- Develop and maintain CI/CD pipelines to automate software builds, testing, and deployment processes using tools like Jenkins, GitLab CI/CD.
- Implement containerization using Docker and orchestration using Kubernetes to enable scalable and resilient application deployments.
- Establish and maintain monitoring, logging, and alerting solutions to ensure the health, performance, and security of our systems.
- Collaborate with software engineers, QA teams, and other stakeholders to optimize development workflows and ensure efficient delivery of high-quality software.
- Lead efforts to improve security posture and ensure compliance with industry standards and regulations.
- Drive continuous improvement initiatives, evaluating new technologies and best practices to enhance team productivity and software quality.
- Provide technical leadership and mentorship to junior members of the DevOps team.
- Participate in incident response and troubleshooting efforts to minimize downtime and resolve production issues.

Qualifications

- Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience).
- 6-9 years of experience in a DevOps or similar role, with a track record of designing and implementing scalable and reliable infrastructure solutions.
- Demonstrated experience in cost optimization on cloud platforms.
- Experience with cloud platforms such as GCP and AWS, including services like Google CloudRun, VMs, SQL, etc. (Preferably on Google Cloud Platform).

Required Skills

- Strong knowledge of containerization and orchestration technologies, such as Docker and Kubernetes.
- Hands-on experience with CI/CD tools like Jenkins and other deployment tools.
- Strong experience with configuration management tools like Terraform, Ansible, AWX etc.
- Excellent problem-solving skills and ability to troubleshoot complex issues in all environments.
- Strong communication skills and ability to collaborate effectively with cross-functional teams.
- Proven ability to lead and mentor teams; prior team leadership/handling experience is required.

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