Operations Manager

Job Description This job is with Amazon, an inclusive employer and a member of myGwork the largest global platform for the LGBTQ+ business community. Please do not contact the recruiter directly. Description About us: An internship at Amazon will provide you with an unforgettable working experience in a fast-paced, flexible and international environment with unique opportunities to learn from the best It will boost your resume and you will stand out as a candidate in all your future job searches. Amazon is a company of builders. A philosophy of ownership carries through everything we do - from the proprietary technologies we create to the new businesses we launch and grow. You'll find it in every team across our company; from providing Earth's biggest selection of products to developing ground-breaking software and devices that change entire industries, Amazon embraces invention and progressive thinking. Amazon is continually evolving; it's a place where motivated employees thrive, and ownership and accountability lead to meaningful results. It's as simple as this: we pioneer. With every order made and parcel delivered, customer demand at Amazon is growing. And to meet this demand, and keep our world-class service running smoothly, we're growing our Operations team across Europe. Delivering hundreds of thousands of products to hundreds of countries worldwide, our Operations teams possess a wide range of skills and experience and this includes business analysts in all functions. About This Internship The Amazon European Operations teams are a fast-growing international group. We are looking for a passionate, versatile and curious Project Management Interns to work with us on improvement and innovation projects to support the growth of our European network. We want to give our Customers in Europe the best experience possible As a Project Management Intern, you are a passionate advocate to drive operational efficiency with strong analytics and have excellent organizational and inter-personal skills. You must be an effective communicator, have a high sense of (internal) customer service and be able to work with cross-functional teams including Fulfillment Center Operations, Execution teams, Analysts and Senior Management. As a Project Management intern you could join one of the following teams: Transportation, Operations Engineering, Operations Construction, Sustainability, Compliance, Prime Now, Amazon Logistics (AMZL), Amazon Transportation Services (ATS) or Environmental, Health, and Safety Programs (EHS). Key responsibilities - You will support the project managers in one or several projects by supporting them in tracking open actions, conducting ad hoc deep dives to provide data insights useful for decision making, analyzing processes to identify critical points and improvement opportunities and anticipating for risks. - You will support the team in recommending and executing network improvements. - You will work with the team to identify process improvement or standardization opportunities for the European network. Key learning objectives - Data Analytics At the end of this internship, you will have developed skills to extract and manipulate large and complex dataset using Oracle SQL, will be given insights on simulation models and will have learnt to master the usage of analytics for driving business decisions and change. - Project management You will have learnt key success factors to project implementation and stakeholder management in a complex and international environment. You will have used advanced project management tools and will be able to successfully provide project members with support. You will have learnt to anticipate for and mitigate risks. - Soft skills You will have learnt how to communicate results and status updates to stakeholders and Senior Management. You will have interacted with a wide range of people with very diverse roles, from Fulfilment Centers Managers to Research Scientists. Basic Qualifications - 3+ years of employee and performance management experience - Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience - Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays Preferred Qualifications - 1+ years of performance metrics, process improvement or lean techniques experience Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.