Application Lead

4 weeks ago


Chennai, India Accenture Full time

Project Role : Application Lead
Project Role Description : Lead the effort to design, build and configure applications, acting as the primary point of contact.
Must have skills : Dassault Systemes ENOVIA V5
Good to have skills : No Function Specialty
Minimum 3 year(s) of experience is required
Educational Qualification : Minimum 15 years of regular Education preferably BTECH or BE

Roles & Responsibilities:
1.Responsible for providing technical and administrative support to ensure the smooth execution of project.
2.Deploying and managing resources for support & provide the status on periodical basis.
3.Provide technical assistance and support for incoming queries and issues related to 3DExperience Netvibes / Data Science Experience apps & Dashboard Intelligence apps.
4.Adhere to given SLA (Service Level Agreement) and keep customer satisfaction index high.
5.Provide support to end users with references to incidents, issues & queries related to client specific methodology and process.

Professional & Technical Skills:
1.Experience on 3DEXPERIENCE 2021x or above in creating views (chart/table/graph/other) using indexed data.
2.Experience in troubleshooting and supporting 3DExperience Netvibes / Data Science Experience apps & Dashboard intelligence apps (Feed reader, metrics reader, social analytics)
3.Familiarity with ITIL processes and practices.
4.Having platform and support experience in other DS products like Enovia/CATIA/DELMIA are added advantage.
5.Excellent written & communication skills and ability to work collaboratively.
6.Analyzing and sharing details/solution to technical/functional issue.
7.Strong problem-solving abilities, and a keen eye for details.
8.Collaborate with project team members to identify and resolve issues.

Additional Information:
-The candidate should have a minimum of 5+ years of experience in supporting 3DExperience apps.
- Should be flexible in working in shifts on rotation basis.
- This position is based at our Chennai office.
- A BE or BTech degree is required.


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