Senior Team Lead

Location: Hyderabad Job Responsibilities - Responsible for taking ownership and accountability of projects high complex projects - Estimate project deadlines for key clients - Ensure the team delivers projects as per timelines - Responsible for ensuring the quality of work - Responsible for completion of administrative tasks such PL, PT, Portal and GreytHR. - Participating in meetings and training sessions, providing effective feedback and input - Responsible for project allocation and resource management - Involve in project review meetings/ kick off calls and prepare meeting notes - Monitor the team on compliance to process related tasks - Assist the Manager in preparing any reports/data pertaining to process/function - Assist the manager in ensuring balanced utilization of team - Take necessary corrective actions for non-compliance of process - Mentor analysts on project related tasks for all complex/critical projects - Prepare content for training the new hires and other skill set enhancement tasks. - Contributing to the overall departmental goals and objectives - Attend and participate in project review meetings and kick off calls - Prepare training documents for key/critical clients and take training sessions - Identify areas that need efficient methods and develop/suggest macros/scripts - Manage a team of direct reports on process, project delivery and performance - Ensure the direct reports meet the KPI parameters consistently throughout the year - Maintain individual metrics/compliance reports of direct reports - Conduct periodic performance reviews and provide feedback to direct reports - Ensure the skillsets of direct reports scale up based on the scope of projects - Identify and suggest career enhancement opportunities to direct reports Specific Accountabilities - Adhere and complete all process related tasks on time - Effectively self-monitor project related follow up tasks (revision/changes etc.) - Interact with senior colleagues and Research Managers - Interact with functional teams – SP & PM and other stake holders as necessary - Participate in team meetings - Attend specific project meetings assigned by TLs/Trainer - Demonstrate ownership and flexibility in handling project and process related tasks - Adheres and completes all process related tasks on time - Effectively displays behavior consistent with Toluna values - Identify the training needs of Jr. Analyst, Associate Analysts and Analysts. - Effectively self-monitors project related follow up tasks (revision/changes etc) - Mentoring and coaching team members to scale up - Conduct meetings to resolve project/non-project situations - Provide quick solutions to pressing project issues - Contributing actively in process improvement and technology initiatives - Create back ups for key clients and ensure handoff is documented Skills Required - Attention to detail in quality checking - Excellent written and oral communication skills - Quantum, SPSS and Crunch programming skills (at least 10 years of experience) - Strong quantitative and analytical skills - Strong interpersonal and communication skills - Ability to handle large and complex projects - Market research experience - Ability to problem solve at a short notice - Ability to work under tight deadlines Qualification - Graduate in any discipline - MBA is preferred Experience - 10+ years’ experience in primary or secondary Market Research domain - Quantum, SPSS and Crunch programming skills - Experience on working with onsite clients/stake holders. - Experience working on high complex projects - Proven abilities to solve the data issues by providing valuable suggestions