Patient Care Counsellor

9 hours ago


Thane MH IN Qi Spine Clinic Full time

Patient Counselor - Responsibilities Ensure every patient feels comfortable and cared for during all visits Assist new patients with consultation forms and clarify queries Understand patient concerns capture relevant history and brief the doctor effectively Explain treatment plans pricing recovery expectations and other details in simple terms Drive patient engagement and commitment using an empathetic patient-centric approach Address concerns resolve complaints and build long-term patient relationships Coordinate with doctors and teams to enhance patient satisfaction and streamline appointments Manage daily clinic operations and ensure a welcoming professional environment Maintain daily counselor reports and coordinate with finance for billing invoices and discounts Qualifications Skills HSC Graduate with proficiency in Microsoft Excel Experience in patient counseling customer service or sales healthcare preferred Strong communication interpersonal and persuasion skills Proven sales ability and a passion for patient care Tech-savvy and efficient with relevant software tools Training A 15-day comprehensive training program will be provided followed by a performance evaluation before assuming full responsibilities Shift Timing Flexible 8-hour shifts between 7 00 AM - 9 00 PM Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Health insurance Application Question s when did you complete your graduation How do you work with doctors and patients Language English Hindi Preferred Work Location In person



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