Service Incharge 3 Days Left

2 days ago


Uppala KL IN Apco Hyundai Full time

Leading and managing the service department ensuring efficient service delivery and customer satisfaction Building and maintaining solid customer relationships understanding their needs and providing personalised service solutions Developing and implementing service strategies to enhance customer experience and meet service objectives Monitoring service metrics and analysing customer feedback to identify areas for improvement and implement corrective actions Hiring training and mentoring service staff fostering a high-performance culture and promoting professional development Acting as a point of escalation for complex customer issues demonstrating good problem-solving skills and resolving conflicts in a professional and effective manner Fostering a customer-centric culture within the service team emphasising empathy professionalism and effective problem-solving Job Types Full-time Permanent Pay 25 000 00 - 40 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Paid sick time Provident Fund Schedule Day shift Supplemental Pay Commission pay Performance bonus Ability to commute relocate Uppala Kerala Reliably commute or willing to relocate with an employer-provided relocation package Required Experience total work 3 years Required Work Location In person


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    Leading and managing the service department, ensuring efficient service delivery and customer satisfaction. - Building and maintaining solid customer relationships, understanding their needs and providing personalised service solutions. - Developing and implementing service strategies to enhance customer experience and meet service objectives. - Monitoring...

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