▷ [Apply in 3 Minutes] Senior VDI Engineer (Citrix & NetScaler)

4 weeks ago

Gurugram Gurugram India AHEAD Full time

Job Description AHEAD is seeking a highly experienced Virtualization Engineer with L3-level expertise in Citrix, NetScaler, and Horizon to join our Managed Services team. We are looking for professionals who are self-driven, customer-focused, technically sound, and capable of handling complex environments with minimal oversight. Roles And Responsibilities - Provide Level 3 technical support for complex Citrix and NetScaler environments. - Administer, maintain, and troubleshoot Citrix infrastructure including Citrix Virtual Apps and Desktops (CVAD), Citrix Cloud, and Citrix NetScaler ADC (MPX/VPX). - Perform advanced diagnostics and tuning of NetScaler Gateway, load balancing, and content switching features. - Manage and optimize a range of VDI environments, including VMware Horizon, Citrix, and Azure Virtual Desktop. - Oversee day-to-day operations of VMware vSphere, including performance analysis, disk/network configuration, patching, and remediation. - Conduct root cause analysis and implement permanent fixes for recurring infrastructure issues. - Apply industry best practices to maintain performance, availability, and security of virtualized infrastructure. - Create and maintain accurate technical documentation, runbooks, and environment diagrams. - Act as a technical escalation point within the Managed Services team. - Ensure timely and professional handling of incidents, service requests, and changesaligned to SLA. - Collaborate with the Manager, Technical Operations to deliver client-specific technical solutions and roadmap planning. - Stay updated with the latest advancements in virtualization and Citrix technologies and integrate learnings into client environments. Qualifications - 8+ years of experience in Virtualization and Infrastructure support with a strong focus on Citrix and NetScaler ADC (MPX/VPX/SDX). - 6+ years of hands-on experience in deploying, managing, and troubleshooting Citrix Virtual Apps and Desktops (CVAD) and VMware Horizon environments. - Experience with Citrix NetScaler Gateway configuration, SSL VPN, traffic management, load balancing, and performance tuning. - Solid understanding of AVD (Azure Virtual Desktop), Citrix Cloud, and integrations with Azure AD. - Exposure to hardware platforms like Nutanix, Dell, HPE, Cisco UCS is required. - Familiarity with monitoring tools such as LogicMonitor, ControlUp, SolarWinds, and Citrix Director. - Experience with Managed Services or Consulting environments is a plus. - Strong documentation and reporting skills. - Proven ability to manage multiple incidents, tasks, and stakeholders in a high-paced environment. - Excellent verbal and written communication skills. - Relevant certifications such as Citrix Certified Expert (CCE-V), CCIA, NetScaler Certifications, or VMware VCP are strongly preferred.

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    1 week ago

    india Tata Consultancy Services Full time

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    Bengaluru, Karnataka, India, Karnataka Tata Consultancy Services Full time

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