Apply Now: Principal Engineer

3 days ago

Bangalore Karnataka, India Saviynt Full time

About The Role As a ServiceNow Principal Software Engineer you will have experience with ServiceNow web-based applications and technologies possess strong communication skills and have the desire to work on information security Key Responsibilities Design develop and implement solutions within the ServiceNow platform focusing on scalability security and performance Manage all phases of the SDLC including analysis design development data conversion system integration and implementation Evaluate design and develop new features and roadmaps Serve as primary technical point of contact on customer engagements of the highest complexity and value Understand business context and how to translate business and functional requirements into a sustainable ServiceNow implementation Develop and execute technical solutions based on business requirements utilizing best practices and industry standards Analyze system processes and develop enhancements to improve user experience and general system usability ensuring the stability and reliability of the ServiceNow platform Function as the principal ServiceNow SME Mentor assist other team members where needed Lead and mentor technical teams Ability to diagnose and resolve complex technical issues Diagnose and isolate incidents through testing and work to develop workarounds and or fixes for sys-tem related issues Proven experience with ServiceNow platform including its modules configuration and customization Develop scripts on the ServiceNow platform to automate tasks and integrations Stay up-to-date with the latest ServiceNow features and technologies and implement best practices to enhance platform performance Strong understanding of software development principles methodologies e g Agile and tools Experience designing and implementing cloud-native architectures data security and integration services Familiarity with cloud platforms and architectures e g AWS Azure GCP Qualifications 10 years of experience developing on the ServiceNow platform across multiple modules and core platform capabilities 7 years of App development experience Experience configuring ServiceNow Workspaces Flows ACLs Script Includes Business Rules UI Actions Pages Forms Playbooks Portals and or Reports High level of proficiency with HTML CSS JavaScript AJAX development Experience designing configuring and developing integrations with the ServiceNow platform including Scripted REST APIs Experience supporting ServiceNow platform upgrades and remediating skipped changes Advanced scripting experience utilizing best practice formatting and comments in Script Includes Business Rules etc Familiarity with Agile development practices Soft Skills Demonstrated ability to lead and mentor technical teams fostering a collaborative and knowledge-sharing environment Excellent problem-solving and analytical skills with a proactive approach to identifying and addressing technical issues when they arise Strong written and verbal communication skills with the ability to communicate complex concepts to non-technical stakeholders and collaborate effectively across teams Desired Bachelor s degree in Computer Science Cybersecurity or a related field is preferred but not required

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