Program Coordinator

Job Description About IRIS At IRIS Business, we strive to build highly innovative products, teams, and culture. We are big proponents of flexibility at work while enabling our team members to express their unique perspectives. Our priority is building a company that not only satisfies our customers but also keep our teams happy. IRIS Business Services is committed to developing solutions that will set a new standard for transparency in the financial and business sectors. We are pioneers in XBRL standard driven reporting platforms with clientele across 50+ countries, including security commissions, central banks, business registries, stock exchanges, and enterprises. We have evolved into one of the most trusted names in the XBRL solutions space with a team of over 400 professionals. IRIS Business Services has received numerous accolades, including India's Best Fintech at the Financial Express Best Banks Awards, the TIOL Award for the Best Tax Technology Service Provider in 2022, and the award for The Most Agile/Responsive SaaS Solution of the Year at the 2022 SaaS Awards. As a member of the IRIS team, you will be working with a highly innovative group. To read more about IRIS visit our website: www.irisbusiness.com Role Overview: We are seeking an energetic, proactive, and people-oriented Program Coordinator to join our growing team. This role blends on-ground field operations with coordination, research, and strategic reporting. The ideal candidate will be someone who enjoys engaging with stakeholders, can independently manage fieldwork, and has the ability to turn insights into actionable recommendations for the leadership team. Title: Program Coordinator Experience: 3-5 Years Job Location: Karnataka / Goa Key Responsibilities - Field Operations & Stakeholder Engagement - Act as the on-ground representative of the organization across Assigned locations. - Build and maintain strong relationships with key stakeholders including government officials, MSMEs, institutions, and local partners. - Coordinate field activities, events, and awareness drives in collaboration with local stakeholders. - Support onboarding of program beneficiaries and ensure smooth program implementation in assigned areas. - Field Research & Intelligence Gathering - Conduct in-person field visits to gather real-time feedback, qualitative inputs, and insights from stakeholders and users. - Perform need-gap analysis and local assessments to support program improvement. - Monitoring Industry & Regulatory Developments - Track and maintain updates on government schemes, policy changes, and regulatory developments relevant to MSMEs and related sectors. - Stay updated with local and national developments impacting business or operational strategy. - Reporting & Leadership Briefing - Organize information into concise reports, dashboards, and presentations for internal use. - Summarize field findings and present actionable recommendations to the leadership team. - Prepare briefing notes for leadership on critical field-level updates, risks, and opportunities. - Coordination & Process Optimization - Identify inefficiencies in field execution and recommend ways to improve coordination across teams and partners. - Collaborate with internal teams to implement standard operating procedures and ensure process consistency. - Proactively identify opportunities to enhance program outreach, adoption, and impact. Required Skills & Qualifications - 35 years of experience in program coordination, field sales, stakeholder engagement, or grassroots operations. - Strong interpersonal and relationship-building skills with a field-first approach. - Demonstrated ability to manage on-ground logistics, conduct field research, and deliver timely reports. - Excellent verbal and written communication in English and Kannada (For Karnataka region) & Konkani (For Goa region) - Ability to travel frequently within assigned districts or regions. - Proficiency with Microsoft Office/Google Workspace. Experience with CRM, data dashboards, or field management tools is preferred. Preferred Attributes - Previous experience working with MSMEs, government programs, or social impact initiatives. - Comfortable working in dynamic, semi-structured environments with autonomy. - Analytical mindset with attention to detail and process thinking. - Passion for solving on-ground challenges and making programs work better at scale Awards won by IRIS Won recognition as Indias best Fintech at the Financial Express Best Banks Awards. an award that was presented to our CEO by Smt Nirmala Sitharaman, Finance Minister, Govt of India. IRIS has been selected as the Best Tax Technology Service Provider 2022 in category National Taxation Awards at the prestigious TIOL Awards. IRIS CARBON has won The Most Agile/Responsive SaaS Solution of the Year award at the 2022 SaaS Awards by Awarding and Consultancy International. At IRIS CARBON, we are committed to creating a diverse and inclusive environment. We are an equal opportunity employer and welcome applicants from all backgrounds.