HRO(payrol/HRSS)-PA

Job Description Ready to shape the future of work At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment. Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook. Inviting applications for the role of PA, in HRO In this role, you will be responsible for Employee Data Management and Recruitment Administration, supporting the client in one or more of the following areas Apply now Responsibilities 1. Recruitment Administration - Validating the data included in job requisitions and job descriptions as agreed in SOP - Posting the job requisition to defined job sites as agreed in SOP (e.g. LinkedIn + country specific other job portals) - Provide support to schedule interview and manage logistics - Create offer letter as per standardized templates - Request paperwork from candidates as per onboarding requirement 1. Employee Data Management - Create New-hire record in the system - Update employee personal data changes which are not processed through Self Service (e.g. address/contact change, status change, ID change etc.) - Update employee job data, organization data changes (cost centre, department, supervisor change, title/job level changes etc.) - Process separation and transfers in the system - Process employee data changes impacting pay data on payroll systems (e.g. address change, job title/job level changes, cost centre, compensation changes) - Share information with required third party vendors (such as benefits vendors) - Respond to employee queries and escalate to other teams as required (e.g. benefits provider for any benefits query, grievances case to be escalated to retained teams) - Create standard and Adhoc reports such as Employee HC, employee turnover etc. Qualifications Minimum qualifications - Bachelor's degree - Should have good Communication Skills, Good Technical Knowledge in MS office tools - Should have E2E knowledge with a relevant work experience in HRO - HR - Basic / Intermediate. Preferred knowledge of Oracle HCM - Experience in handing queries as part of a helpdesk - Use of soft skills - Listen, Empathy, Courtesy etc, I speak Expert level Why join Genpact . Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation . Make an impact - Drive change for global enterprises and solve business challenges that matter . Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities . Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day . Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Let's build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a %27starter kit,%27 paying to apply, or purchasing equipment or training.