Cctv Operator

Job Title CCTV Operator Location South India Zone - Bengaluru Chennai Hyderabad Kochi Coimbatore Visakhapatnam Mysuru Mangalore Madurai Vijayawada etc Deployment based on client site requirement Department Security Operations Technical Surveillance Reports To Control Room In-charge Security Supervisor Assignment Manager Company G4S Secure Solutions India Pvt Ltd Position Summary The CCTV Operator is responsible for operating and monitoring surveillance systems to safeguard people property and infrastructure at client locations across South India This role involves real-time monitoring incident detection reporting and supporting emergency response through CCTV systems access control integration and event logging Key Responsibilities 1 CCTV Surveillance Monitoring Monitor multiple live camera feeds in real-time from control rooms across various zones Ensure continuous surveillance of critical and sensitive zones such as entry exit points lobbies warehouses data centers etc Immediately alert on-site security supervisors in case of suspicious activity safety violations or emergencies 2 Incident Management Respond swiftly to unusual or abnormal activity including intrusion fire alarms loitering or unauthorized access Maintain video evidence and submit incident clips to relevant teams following chain-of-custody protocols Assist site teams during live incidents by guiding them using visual monitoring 3 Access Control Support Monitor and verify access control events if CCTV is integrated with turnstiles boom barriers or biometric systems Cross-check identity and authorization of personnel or vehicles as per client SOPs Flag tailgating force entries or violation of visitor movement policy 4 Video Archiving Retrieval Ensure timely recording and safe storage of CCTV footage as per the site s retention policy Retrieve historical footage upon request from the client or internal G4S supervisors Maintain accurate logbooks of footage access and storage transfers 5 Equipment Maintenance Support Conduct regular checks on all CCTV equipment including cameras DVR NVRs monitors switches and power backups Coordinate with the technical support team or client vendor for maintenance servicing or repairs Report any malfunctioning cameras or broken connections immediately 6 Reporting Documentation Maintain daily control room logs shift handover notes and incident records Submit daily weekly security reports including observations alerts raised and footage reviewed Follow confidentiality protocols and restrict sharing of sensitive visual data Eligibility Criteria Education Minimum 12th Pass Diploma in Electronics IT or Computer Applications preferred Experience 1-3 years of experience in CCTV operation control room roles Experience in malls tech parks industrial plants hospitals or logistics hubs preferred Age 21-45 years Language Proficiency Working knowledge of English regional language Kannada Tamil Telugu Malayalam is mandatory based on location Typing Computer Skills Basic computer operation skills required MS Word Excel CCTV software usage Key Skills Competencies Alertness and high situational awareness Familiarity with analog IP cameras DVRs NVRs VMS platforms Calmness under pressure and strong incident judgment Team coordination and communication Ethical conduct confidentiality and integrity Ability to work in 12-hour rotational shifts day night Work Conditions 8-12 hour shifts rotating day night schedules Indoor air-conditioned control room environment Uniform and ID card will be issued as per client or site requirements May be required to work on holidays weekends depending on duty roster Salary Benefits Salary in line with Minimum Wages Skilled category for the state - Karnataka Tamil Nadu Telangana Andhra Pradesh Kerala ESI PF Bonus Gratuity and Leave benefits as per statutory compliance Accommodation and food may be provided for remote locations or 24x7 duty sites Night duty allowance applicable where relevant Growth Opportunities within G4S CCTV Operator Control Room In-Charge Site Security Supervisor Technical Security Supervisor Operations Executive Contact details Mr Santhosha Arasu Bengaluru - 900555656 Mr Nirmal Kumar Bengaluru - 8050891926 Mr Arvind Kumar Hyderabad - 8121011852 Mr Arup Mahanaty Hyderabad - 9100097703 Mr Paneer Selvam Chennai - 9962012328 Mr Siva Kumar S Chennai - 9962980270