IT Service

Job Description Job Summary: We are seeking a highly motivated and detail-oriented Customer Service Representative to join our team. The successful candidate will be responsible for processing orders, resolving customer inquiries, and managing customer accounts. This role requires effective communication skills, proficiency in multiple languages, and the...

Job Description Precertification Intake Support involves determination of precertification requirement of an upcoming medical/surgical procedure. It consists of frontline professional staff who take incoming calls either from members or providers Front line staff accepts incoming calls from members or providers to determine precertification requirement for...

Job Description Candidate should have good reading and writing skills as the candidate will have to read clients emails and action them accordingly. Candidate should be a team player and should be willing to work in different shifts whenever required. This role requires excellent communication skills, attention to detail, and a commitment to delivering...

Job Description Demonstrated mastery of processing, policy rating and policy issuance systems. .Build / maintain strong relationship with regional UWs. .Identification of risks and associated exposures involved in new applications for use of appropriate and established rating criteria. .Review of historical loss data in lieu of policy rating for appropriate...

Job Title: IT Service Desk (Desktop/ System support)Location: Pune, MaharashtraType: Full Time/ Direct PlacementShift Timing- Rotational shift (rotational week offs)Job Description:Experience & Qualifications· Graduation mandatory·Only SD Experienced candidates can apply.· Candidate should have excellent communication.· Good Knowledge of Laptop/Desktop...

Manage large amounts of incoming phone calls - Generate sales leads - Identify and assess customers’ needs to achieve satisfaction - Build sustainable relationships and trust with customer accounts through open and interactive communication - Provide accurate, valid and complete information by using the right methods/tools - Meet personal/customer service...

Contact Center Professionals who are willing to take high volume of inbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service. These projects involve Customer service for Airlines...

Job Description - Good knowledge of Collections & Cash Apps - Minimum 2 years of experience in an insurance process or similar industry - Skilled in Legacy debt and Cash research methodologies - Credit management and learning to work on custom ERP systems - Good decision making skill - Effectively balances quality, customer service and productivity standards...

Job Description .First-time resolution and accuracy (QM score on or above target) .Customer satisfaction (CSAT score on or above target) .Efficiency in dealing with customer queries (AHT number on or above target) .Keeping customer's data secure (DPA score on or above target) .Attaining customer sentiment (Call close % on or above target) .Demonstrating...

Job Description Skill Set - Review Accounts payables activities including allocation of incoming invoices, processing statements, Exception handling, Reporting and Month-end deliverables. - Reallocation of incoming invoices: Match invoices with engagement number and cost center or purchase order to the correct accounts - Overview and clean up Purchase orders...