▷ [Apply in 3 Minutes] Online Sales Executive

6 days ago

Malappuram KL IN KlayBox Full time

About the Role We are hiring a Sales Customer Support Executive for our growing eCommerce brand The ideal candidate should be energetic talkative and fluent in both English and Hindi with a passion for communication and sales You will be the first point of contact for our customers handling queries leads and feedback across social media calls and digital platforms This role is perfect for someone who is organized proactive and enjoys turning inquiries into successful sales Key Responsibilities Handle incoming messages on social media platforms Instagram Facebook WhatsApp etc Attend customer calls and respond to product-related inquiries Follow up with leads generated by the marketing team via ads and campaigns Provide information on products pricing delivery offers etc Convert inquiries into sales by understanding customer needs and offering suitable solutions Coordinate with logistics and internal teams to ensure smooth order processing Maintain daily reports of inquiries leads and sales conversion Address and resolve any post-sale concerns or complaints professionally Required Skills Qualifications Bachelor s Degree in any discipline mandatory Excellent communication skills in English and Hindi Strong interpersonal and persuasive skills Comfortable using social media platforms and basic CRM or order management tools Customer-centric attitude with a problem-solving mindset Ability to multitask and respond quickly across different channels What We Offer Attractive salary with performance-based incentives Opportunity to work with a fast-growing eCommerce brand Friendly and collaborative team environment Training and upskilling opportunities Employee discounts and performance rewards Job Types Full-time Permanent Pay 12 000 00 - 32 220 25 per month Benefits Flexible schedule Paid sick time Work Location In person

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