(07/10/2025) ServiceNow Architect

2 days ago

Bengaluru, India Nexusnow.ai Full time

Job Title: ServiceNow Architect Location: Bengalore Experience: 8+ Years Notice Period: Immediate Joiners Preferred Job Summary: We are seeking a highly skilled and experienced ServiceNow Architect. The ideal candidate will be responsible for designing, implementing, and managing ServiceNow solutions that align with business goals and IT strategies. You will play a key role in delivering enterprise-grade ServiceNow implementations and ensuring optimal use of the platform. Key Responsibilities: - Lead end-to-end architecture and design of ServiceNow solutions including ITSM, ITOM, HRSD, IRM/GRC, and CSM modules. - Collaborate with business stakeholders and technical teams to gather requirements and translate them into ServiceNow architectural designs. - Develop and maintain architectural standards, guidelines, and best practices. - Ensure platform scalability, performance, and compliance with industry and security standards. - Provide technical leadership and mentoring to development teams. - Conduct architecture reviews and code reviews to ensure solution quality. - Integrate ServiceNow with external systems and tools, especially relevant to banking and insurance ecosystems. - Stay updated with ServiceNow's latest features and releases, recommending improvements where applicable. - Prepare documentation, solution design specs, and impact assessments. Required Skills & Qualifications: - 8+ years of experience in ServiceNow platform implementation, architecture, and development. - Proven experience as a ServiceNow Architect.. - Expertise in multiple ServiceNow modules: ITSM, ITOM, GRC/IRM, CSM, HRSD, etc. - Strong knowledge of ServiceNow scripting (JavaScript, Glide API), Flow Designer, IntegrationHub, and REST/SOAP integrations. - Hands-on experience with ServiceNow integrations with core banking systems, insurance policy management systems, or other domain-specific applications. - ServiceNow Certified System Administrator (CSA) and Certified Implementation Specialist (CIS) in at least one module. - Excellent problem-solving, communication, and stakeholder management skills. Preferred Qualifications: - Experience with ServiceNow App Engine Studio and custom app development. - Exposure to ServiceNow’s AI and Virtual Agent capabilities. - Understanding of ITIL frameworks and agile delivery methodologies. - Familiarity with regulatory and compliance needs in the banking and insurance sectors.

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