Senior Analyst, Accounting Operations

insightsoftware is looking for an experienced Senior Analyst Accounting Operations to serve as the primary systems administrator and technical support specialist for software tools used by the Accounting team This key position will ensure optimal performance configuration and user adoption of our accounting technology stack at this fast-growing financial technology company based in Raleigh North Carolina What will you do Administer and maintain accounting software systems including user access management system configurations and security protocols Provide technical support and troubleshooting for accounting team software tools resolving issues and escalating complex problems when necessary Monitor system performance implement updates and ensure data integrity across assigned accounting platforms Design and maintain user documentation training materials and standard operating procedures for accounting software tools Collaborate with IT and vendor support teams to implement system upgrades patches and new feature rollouts Train accounting team members on software functionality best practices and process improvements Develop and maintain dashboards and reports to support accounting operations and system usage analytics Support acquisition integration efforts by configuring systems for new entities and ensuring seamless data migration Manage user onboarding and offboarding processes including license allocation and access provisioning How will you do it Organization and Planning - Plan organize schedule and execute system maintenance and support activities in an efficient productive manner focus on key priorities Drive and Discipline - Operate in a fast-paced dynamic environment with a focus on system reliability and user satisfaction Enthusiasm - Exhibit passion for technology solutions and embrace a service-oriented attitude toward internal customers Communication - Communicate technical concepts effectively to non-technical users and collaborate with cross-functional IT partners Teamwork - Work cross-functionally with accounting IT and vendor teams to achieve system optimization goals Attention to Detail - Maintain high-level attention to system configurations and user access controls to ensure security and accuracy Perseverance - Demonstrate focus and commitment to resolving complex technical issues through to completion Qualifications Bachelor s Degree in information systems accounting finance or related field Minimum 5 years of experience in system administration technical support or accounting operations Minimum 2 years experience with accounting software administration NetSuite Strong proficiency in user access management system configuration and troubleshooting Experience with data integration tools and API support Intermediate Microsoft Excel experience with advanced functions and data analysis capabilities PowerBI or similar business intelligence tool experience preferred Project management experience with system implementations or upgrades Experience with cloud-based accounting platforms and SaaS administration Excellent written and verbal communication skills with ability to translate technical concepts for business users Self-starter who can independently manage system administration responsibilities with minimal oversight Snowflake or data warehouse experience preferred Experience with Coupa preferred Open to work from 2 30 PM to 11 30 PM Additional Information All your information will be kept confidential according to EEO guidelines At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located At this time insightsoftware is not able to offer sponsorship to candidates who are not eligible to work in the country where the position is located Background checks are required for employment with insightsoftware where permitted by country state province At insightsoftware we are committed to equal employment opportunity regardless of race color ethnicity ancestry religion national origin gender sex gender identity or expression sexual orientation age citizenship marital or parental status disability veteran status or other class protected by applicable law We are proud to be an equal opportunity workplace