AJO AEP Developer

4 weeks ago

Hyderabad Chennai Bengaluru, India Zentek Infosoft Full time

Job Description Key Responsibilities: - Design and manage Real-Time Customer Profiles (RTCP) and identity stitching - Develop and maintain XDM schemas and Experience Events - Integrate AEP with external data sources and APIs - Enable audience segmentation and cross-channel activation - Orchestrate omnichannel customer journeys with triggers, conditions, and actions - Implement real-time, event-driven, and scheduled journeys - Apply personalization and decisioning logic to boost engagement - Develop campaign strategies including batch, triggered, and lights-on - Configure and manage offer decisioning and JSON-based API delivery - Integrate with CITSLE APIs for digital and OneView channels - Design and validate JSON payloads for accurate offer delivery - Ensure secure and reliable API communication - Monitor and troubleshoot API workflows and offer delivery pipelines - Collaborate with marketing, data, and engineering teams to meet business objectives - Provide SME-level support for Adobe Journey Optimizer and AEP - Stay updated on Adobe product enhancements and best practices Required Skills & Experience: - 7+ years of hands-on experience with Adobe Experience Platform and Adobe Journey Optimizer - Strong expertise in customer journey orchestration and real-time data triggers - Proven experience with JSON-based API integration and offer delivery - Familiarity with CITSLE or equivalent enterprise integration frameworks - Ability to translate business needs into scalable AEP solutions - Attention to detail and advanced problem-solving skills Preferred Qualifications: - Adobe Certified Expert Journey Optimizer or AEP - Experience with Adobe Target, Adobe Campaign, or other Adobe Experience Cloud tools - Knowledge of A/B testing and campaign experimentation - Background in digital marketing, CRM, or customer experience strategy

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