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Vice President Operations
1 month ago
Credence Global Solutions is a diversified technology-driven financial transformation company with deep expertise and focus on Receivables Management, Health care RCM, Technology Platforms and Contact Center verticals. Credence services leading telecommunication, health care and media companies in the United States.
Health care providers serviced by Credence include medical transport providers, emergency physicians, health infusion service providers, and diagnostic laboratories.
In the telecommunication vertical, Credence serves four of the top five providers in the United States.
Our Group Companies:
- Credence Resource Management, LLC - Focuses on providing Receivables Management and voice based BPO services, is the flagship company of the Credence Group.
- Innoval Global Solutions, LLC & Medstat Inc - Provide RCM services to health care providers.
- iValuate Global Technologies - Provides Technology platforms that enhance productivity and compliance for creditors and health care providers.
Our mantra is Excellence Beyond Belief.
Challenges, growth opportunities, and a passion for the Job enables us to repeatedly deliver excellence to our clients. Our team is encouraged to continually explore their talents and pursue their interests giving them the authority to gain the knowledge and skills to truly be the master of their domain. We strive to bring on the best and brightest, as well as to invest in their training and education, making them a seamless extension of our team.
Headquartered in Dallas, Texas, we have delivery offices in San Jose, California; Natchez, Mississippi; Mesa, Arizona and Pune, India.
Visit www.credencegs.com to know more about the company.
Job Title - Vice President Department – Operations.
Job Role:
- Drive and lead all the RCM and collection operations functions effectively with process improvements of existing processes.
- Performing operational due diligence for new prospective clients.
- Develop the Operations strategy for the organisation, keeping in mind the business requirements.
- Manage onshore centers for Patient collections and Insurance billing.
- Coordinate with the other department for smooth functioning of the process.
- Should have experience in project transition.
- Should have handle entire functions of Healthcare RCM Process, AR & Denial Management (voice & Non voice).
- Exposure on Client Relationship Management.
- Should have experience in expanding operations and work on prospect clients, RFPs, SOP's and DOU's etc.
- Analysis of trends affecting coding, charges, accounts receivable, and collection, and assign manageable tasks to billing team.
- Knowledge of company policies and procedures to be able to provide the right answers to inquiries from all customers (both internal and external).
- Strong interpersonal skills to be able to effectively relate with the public, patients, organizations, and other employees.
- Staff development including training, coaching and competence assessment.
- Motivate and lead high performance management team.
