Accounts Receivable 1

Job Description Overview Job Description: The Accounts Receivable 1 is responsible for assisting in the overview of the company's cash inflow.This position ensures customer payments are processed in a timely fashion. Responsibilities - Research and resolve unmatched customer payments in the intelligent receivables solution. - Research and engage with other departments as needed to determine correct general ledger coding for miscellaneous payments received. - Accurately record payment deductions for bank fees credit card fees withholding taxes etc. - Research and resolve unapplied payments in ERP system placing any unresolved payment on account with notes for follow-up. - Record all transactions timely and accurately to ensure up-to-date account balances. - Provide timely communication regarding any issues or trends identified to more experienced team members or leadership as needed. - Provide timely resolution and follow-up to payment inquiries from internal and external clients. - Assist with updating procedures documentation to ensure information is current. Minimum Qualifications - Associate's degree or equivalent experience - 1 years of experience in accounts receivable or a similar finance role. - Microsoft Windows and Office proficient - Oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Organizational multi-tasking and time management skills - Collaboration skills applied successfully within team - Microsoft Excel skills - Facilitation and project management skill - Interpersonal skills; able to maintain solid rapport with team members as well as maintain professionalism with those outside of department - Data gathering interviewing and analytical/problem solving skills - Critical thinking and problem solving skills - Able to summarize large quantities of information into actionable insight - Self-motivated with the ability to complete projects in a timely manner - Able to thrive in a fast paced deadline driven environment - Attention to detail - Demonstrated ability to influence motivate and mobilize team members and business partners - Ability to develop and use engaging informative and compelling presentation methodologies - Ability to handle sensitive information with discretion and tact - Ability to establish rapport and gain the trust of others; effective at gaining consensus - Ability to work independently and in a team environment - Knowledge of systems administration - Knowledge of data analysis; Excel SQL or statistical software packages - Knowledge of Linux Operating systems - Knowledge of Microsoft Operating systems and products Responsibilities - Assist with the collection of open accounts receivables, including gathering purchase orders and uploading invoices to portal - Establish working relationships with direct customer contacts and account managers - Retrieve and resolve incoming calls to the accounts receivable telephone outline - Monitor incoming customer emails and respond in a timely manner - Assist with the research & resolution of accounts receivable customer related issues; provide customers with timely responses - Process customer credit card payments and refunds - Assist with the creation of credit requests and accounts receivable adjustment forms Basic Qualifications - High School Diploma - Proficient in Microsoft Windows and Office - Self-directed with the ability to manage projects to completion - Able to thrive in a flexible, fast-paced environment - Good oral and written communications skills that demonstrate a professional demeanor and the ability to interact with others with discretion and tact - Detail oriented; regularly verifies all work thoroughly and efficiently to ensure accuracy - Dedicated to the success of the team and driven to learn and stay current professionally - Or an equivalent combination of education and experience sufficient to successfully perform the principal duties of the job