
Cyber Security Specialist
3 days ago
Position:
ServiceNow Specialist
Experience:
5 to 7 years
Role Summary
We are looking for an experienced
ServiceNow Specialist
who can design, configure, and deliver robust ServiceNow solutions. This role involves working closely with clients to
analyze requirements , design workflows, and implement secure, scalable systems that drive operational excellence.
Key Responsibilities
Configure and develop on the
ServiceNow platform , ensuring secure application operations and effective exception handling.
Design
data models, workflows, and access control structures
to support solution implementation.
Analyze business requirements, define
epics and user stories , and create
UI mock-ups
to drive project success.
Lead
end-to-end solution design
— from workflow configurations to deployment in higher environments.
Provide
training and support
for teams on complex system configurations.
Conduct
code reviews , adopt ServiceNow best practices, and guide teams through technical challenges.
Support
pre-sales activities
with domain expertise and solution recommendations.
Collaborate with cross-functional teams to deliver solutions aligned with
business needs
and
technological constraints .
About the Team
The
Cyber Strategy & Transformation
team works with organizations to build and evolve their cybersecurity programs. Our services include:
Cybersecurity Assessments & Frameworks
Governance, Risk, and Compliance (GRC) Management
Cyber Transformation & Risk Management
Third-Party Risk Management
Technology and Asset Compliance
Cyber Risk Analytics and Reporting
.
Qualifications
Must-Have Skills:
5–7 years
of ServiceNow implementation experience with modules like
IRM, SIR, VR, TPRM, BCM .
Strong expertise in
workflow design, APIs, web services , and integrations.
Hands-on experience with:
Workspace, UI Builder, Business Rules, Client Scripts, UI Policies, ACLs, Flow Designer.
Migration and deployment processes.
Proven experience delivering
2–3 full lifecycle projects , from requirement gathering to go-live.
Strong ability to
define epics, user stories , and create UI mock-ups.
Proficiency in
ServiceNow platform management
(deployments, upgrades, troubleshooting).
Excellent
documentation, communication, and presentation skills .
Mandatory Certification:
ServiceNow Certified System Administrator.
Good-to-Have Skills:
Implementation experience in
IRM
or
Security Operations Modules
(Risk, Audit, Vendor Risk Management, etc.).
Experience with
ITAM, SAM, HAM, and CMDB .
Additional certifications such as:
ServiceNow Certified Application Developer (CAD)
CIS - Risk & Compliance
CIS - Security Incident Response
CIS - Third-Party Risk Management
CIS - Vulnerability Response
Familiarity with
GRC technologies
such as RSA Archer or MetricStream.
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