
(High Salary) Intern
1 week ago
Job Description
Key Responsibilities
- Support thedesign, execution, and trackingof key programs and initiatives across the CSM MM portfolio (e.g., onboarding workflows, merchant re-engagement programs, PPC frameworks).
- Collaborate with cross-functional teams (e.g., Product, Sales, Analytics) to collect data, gather inputs, and prepare insightful reports for leadership.
- Create dashboards, trackers, and documentation that help improve visibility and accountability across ongoing initiatives.
- Identify bottlenecks, process gaps, and operational inefficiencies and propose structured solutions.
- Assist in planning and coordination of internal reviews, OKR tracking, and merchant success frameworks.
- Help organize merchant NPS feedback loops and create summaries for actionable insights.
What We re Looking For
- Strong interest inCustomer Success, Strategy, and Program Managementwithin a fast-paced, high-growth tech environment.
- Excellent communication, documentation, and stakeholder management skills.
- Proficiency in Google Sheets, Slides, and basic project tracking tools
- A proactive attitude, structured thinking, and ability to manage multiple moving pieces with attention to detail.
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