EUC Nexthink administrator

4 days ago


Delhi, India Tata Consultancy Services Full time

Role: EUC Nexthink administrator Required Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 Yrs Location: Pan India - Proactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many users are impacted 3 Analysis of the events in timeline to identify root causes of issues very quickly 4 Cooperation with various technical teams on root cause analyses and remediation plans 5 Resolution of issues discovered. 6 Documentation of findings and recommendations - Reporting - Supporting & troubleshooting the Nexthink solution components such as Appliance, Web Console, Engine. Focus on administration, operations and maintenance of Nexthink hardware and software - Providing input for collector packaging and assist in deployment scenarios - Perform ongoing maintenance - Check the Appliance health (CPU, Disk & Memory Utilization) - Check the connectivity of Engines to Portal on relevant Ports in case of any issues with license/engine/appliance status. - Maintaining customer specific EUCA documentation updated - Maintenance and creation of Investigations, Campaigns, Services, Alerts, Metrics, Scores & Campaigns etc. on Nexthink Finder - Recommending automation candidates and actively supporting EUCA Service Development in the area of development/testing/implementation of new remediation scripts - Experience with analyzing system logs, events, and monitoring alerts - Experience with diagnosing, resolving, and delivering root cause analysis for automatic alerts, issues and incidents - Experience with identifying & investigating reoccurring issues and working with responsible support groups on addressing them (e.g. Network, SCCM, Security, Service Desk, Onsite Support) - Knowledge of ITIL Processes - Capability to understand and write technical documentation - Experience with administration & troubleshooting of Microsoft System Center Suite applications and tools, especially SCCM would be considered as an advantage - Knowledge of PKI and PowerShell scripting will be highly appreciated



  • delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 YrsLocation: Pan IndiaProactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many...


  • Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 YrsLocation: Pan IndiaProactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many...


  • delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administrator Required Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 Yrs Location: Pan India Proactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how...


  • Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administrator Required Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 Yrs Location: Pan India Proactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how...


  • Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using NexthinkExperience Range: 8-10 YrsLocation: Pan IndiaProactive Hardware & Software solving problems on End User Devices1 Analysis of trends and recording current health status of End User Devices2 Identification where and when the issue occurred and how many...


  • Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using NexthinkExperience Range: 8-10 YrsLocation: Pan India- Proactive Hardware & Software solving problems on End User Devices1 Analysis of trends and recording current health status of End User Devices2 Identification where and when the issue occurred and how many...


  • New Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administrator Required Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 Yrs Location: Pan India Proactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how...


  • New Delhi, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using NexthinkExperience Range: 8-10 YrsLocation: Pan India- Proactive Hardware & Software solving problems on End User Devices1 Analysis of trends and recording current health status of End User Devices2 Identification where and when the issue occurred and how many...


  • Delhi, India, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 YrsLocation: Pan IndiaProactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many...


  • Delhi Division, India Tata Consultancy Services Full time

    Role: EUC Nexthink administratorRequired Technical Skill Set: End User Computing experience using Nexthink Experience Range: 8-10 YrsLocation: Pan IndiaProactive Hardware & Software solving problems on End User Devices 1 Analysis of trends and recording current health status of End User Devices 2 Identification where and when the issue occurred and how many...