Bpo (hindi)

Key Responsibilities Customer Interaction Handle inbound and outbound calls emails or chats addressing customer inquiries providing information and resolving issues in Hindi Issue Resolution Identify customer problems and offer appropriate solutions ensuring high customer satisfaction Documentation Accurately record customer interactions feedback and transactions in the CRM system Product Knowledge Maintain up-to-date knowledge of products services and company policies to assist customers effectively Quality Assurance Adhere to company guidelines and quality standards to ensure consistent service delivery Team Collaboration Work closely with team members and supervisors to meet performance targets and service level agreements SLAs AGE PREFERRED 21 TO 30 AGE BELOW Job Type Full-time Pay 15 000 00 - 25 000 00 per month Benefits Provident Fund Experience Domestic voice process 1 year Preferred Language Hindi Preferred Location Tiruchirappalli Tamil Nadu Preferred Work Location In person Speak with the employer 91 8825820414