▷ 15h Left: Sr. Customer Service Executive
1 week ago
Customer Service Executive Job Title Customer Service Executive Work Level 1B 1C Department Customer Service Department Front End Supply Chain Main Job Purpose To ensure efficiency and control of the business activities from order receipt to product delivery Key Accountabilities Role and responsibilities and end results that would be expected The Customer Service Executive would be responsible for below activities o Master Data management for entire portfolio listed with the customer and all DC Store combinations o Maintaining the Mapping in system as per the customer master o Managing end to end flow of merchandise on daily basis from DC to the customer s DC Stores o Performing day to day activities - Loss Tree and Root Cause Analysis of Top losses Stock Outs MRP issues Mapping issues Delisting of inactive packs new listings etc o Coordinating and Planning for daily dispatches across the Depots to Customer s DC Stores - resolving issues on extra Appointment and PO Extensions o Drive on shelf availability and support all marketing plans new launches to deliver business growth through flawless supply chain execution o Liaising with Key Accounts Sales Team Supply Planning Team customer Buying Supply Chain Team o Formulating Dashboards on KPIs - Fill Rate In Stock and Inventory DOH monitoring the performance at Weekly and Monthly intervals and taking timely actions to meet the deliverables o Monitoring and controlling Key Promo packs for the month and timely switching to plain stock to minimize Excess Ordering o Meeting customers for replenishment review master synchronization sales forecast and feeding back the inputs in the system o Anchoring the Strategic Projects as per the Joint Business Planning initiatives eg VMI Forecast accuracy EDI etc Key Performance Indicators KPI o Quarter Growth Plan QGP delivery o Customer Case Fill On Time CCFOT and On Shelf Availability OSA o Fair Share allocation deployment and governance o Project Assigned by the Line manager Professional Skills ESSENTIAL Relevant degree Analytical Thinking Influencing problem-solving skills Stakeholder Management Excel proficiency PREFERRED MBA degree Experience Required Essential and desirable experience including no of years ESSENTIAL Candidate should have worked Min 1 years in Organized Modern Trade in the past with Customer Supplier facing supply chain experience Other Supply Chain experience in Factories Category Logistics or Distribution Experience in demand and business planning Commercial acumen PREFERRED FMCG Non FMCG experience As per job site requirement Reporting The Customer Service Executive will report to the Customer Service Manager He She will not have any direct subordinates He She will work in tandem with other functions viz Key account team CD commercial logistics assigned customer regional branches
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Customer Service Executive
1 week ago
Mumbai, Maharashtra, India Grace Staffing Services Full time**WE ARE HIRING FOR GRACE STAFFING SERVICES** **Job Title**: Sr. Customer Service Associate (Voice Process) **Shift Timings**: US Rotational Shift (Night Shift) **Days Off**: 2 Rotational Offs **Transportation**: Drop Facility Provided Grace Staffing Services is hiring dynamic and experienced **Sr. Customer Service Associates** for our **Shield Retentions...
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Quality Assurance Associate
4 days ago
Pune, Maharashtra, India Left Right Mind Full timeWe are looking for a Quality Assurance (QA) associate - Automation to develop and execute automated test solutions to ensure product quality. QA Associate responsibilities include designing and implementing tests, debugging and defining corrective actions. You will be looking after creating detailed, comprehensive and well-structured test plans and test...
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▷ 15h Left: Sales Executive Real Estate
3 weeks ago
Mumbai, India Casafy Realty LLP Full timeThis is a full-time on-site role for a Sr. Sales Executive and Assistant Sales Manager at Casafy Realty LLP in Navi Mumbai. The Sr. Sales Executive will be responsible for driving sales, developing sales strategies, fostering client relationships, conducting market research, and closing sales deals. They will also be responsible for achieving sales targets...
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Customer Service Executive
6 days ago
Mumbai, India Pioneer Management Consultant Full time**Employment Type**: Permanent **Key Skills**: Customer Service, Customer Complaints, MS Office, SAP, Purchase Order **Location**: Mumbai **Functions**: Operations **Detail Job Profile**: About Client: Into Speciality Chemicals Job Position: Customer Service Executive. Location: Mumbai Reporting to: Sr Manager Criteria: Any Graduate with 4 + years of...
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SR Customer Service- Air freight
7 days ago
Mumbai Central, Mumbai, Maharashtra, India Bharat Logistic solutions Pvt Ltd Full time ₹ 5,00,000 per yearSR Executive / Asst Manager-Customer Service- Air FreightFollowing up shipper, agent, & transporter for execution of shipment from start to end.Following up with shipper for confirmation of shipment readiness and same need to be keep on update to agent on daily basis.Booking with airline based on readiness of the shipment.Preparing AWB draft & ASI and Gate...
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15h Left! Customer Service Representative
4 days ago
Mumbai, India NetRTech Solutions LLP Full timeJob description Company Description NetRTech Solutions LLP is a technology consulting and project execution company. Our expertise lies in placements, product development, sales, and training. We strive to deliver innovative solutions and exceptional customer service to our clients. Role Description This is a full-time on-site role for a Customer Service...
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▷ 15h Left! Customer Service Representative
4 days ago
Mumbai, India NIIT Full timeJob Opening: Customer Service Executive Wipro (US Healthcare Process) Location: Aeroli, Mumbai Shift: Night Shift (Starts at 5:30 PM) Drop Facility Available NIIT is hiring Customer Service Executives for Wipro one of the leading names in global IT and business services. If you're passionate about communication, delivering top-notch service, and ready to...
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Mumbai, India Seven Consultancy Full timeJOB DETAILS Payment collection call post sales.Customer query handling email, call, Text within the SLA. Inter department liaison for query resolve with the SLA. Information flow to internal and external customer. Data Management Daily report & MIS FUNCTIONAL AREA Customer Servicce, Sr Customer Service, Customer Service Executive, Customer Support, Customer...
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Sr. Executive-Export Customer Service
7 days ago
Navi Mumbai, Maharashtra, India SKY Logitrans Pvt. Ltd. Full time ₹ 4,20,000 per yearJob title: Sr. Executive-Export Customer ServiceExperience: 3-4 yearsJob SummarySenior Executive in Export Customer Service with experience in the freight forwarding industry. Handles export shipments from start to finish, communicates with clients and partners, ensures timely documentation, and supports smooth delivery of goods. Focused on providing...
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Mumbai, India Seven Consultancy Full timeJOB DETAILS Payment collection call post sales.Customer query handling email, call, Text within the SLA. Inter department liaison for query resolve with the SLA. Information flow to internal and external customer. Data Management Daily report & MIS FUNCTIONAL AREA Customer Servicce, Sr Customer Service, Customer Service Executive, Customer Support,...
