Team Leader
5 days ago
Job Description Key Responsibilities: - Monitor and ensure quality control of telesales calls to maintain high service standards. - Achieve daily and monthly collection and sales targets for the team. - Manage team rosters to ensure optimal manpower utilization. - Oversee attendance, leaves, and adherence to schedules. - Allocate telecalling lists and ensure efficient lead distribution among team members. - Provide continuous feedback to team members on performance, areas of improvement, and progress. - Conduct daily briefings and motivational sessions before shifts. - Handle re-training sessions to improve performance and conversion skills. - Maintain detailed reports related to sales, collections, and account status. - Ensure accurate daily deposition of payments collected by the team. - Track competitor activities and process performance metrics. - Conduct initial screening and interviews for new hires. - Perform periodic performance reviews and appraisals for the team. What You Should Have: - Bachelor's degree in any discipline. - Minimum 2 years of experience in a telesales or telemarketing environment. - Prior experience in team management preferred. - Strong skills in objection handling, communication, and negotiation. - Excellent organizational and reporting abilities. - Ability to perform under pressure and meet tight deadlines. - Detail-oriented with a focus on accuracy and efficiency.
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Team Leader
2 weeks ago
Mumbai, Maharashtra, India MDI NetworX Full time ₹ 9,00,000 - ₹ 12,00,000 per yearRole Overview: You have to lead a team and ensure smooth operations in the healthcare sector. Your primary responsibilities will include assisting team members, managing a team, and ensuring adherence to norms. Key Responsibilities: - Assist team members with queries and take ownership of their targets & goals - Manage a team of 10-15 associates - Ensure...
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Team Leader
19 hours ago
Hyderabad, Mumbai, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per yearBeing a Team Leader, you will manage the day-to-day planning and operations of your teamThis includes making sure that each of your Teammates delivers on their Service Level Agreement (SLA) and achieve their Key Performance Indicators (KPIs)As Team Leader, you are in charge of managing the team and making sure everyone adheres to their schedulesYou must be...
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Team Leader
2 weeks ago
Mumbai, Maharashtra, India BROCUS IT SOLUTIONS PVT LTD Full time ₹ 9,00,000 - ₹ 12,00,000 per yearTeam Leader -Sales-WFOWe are seeking a highly motivated and results-driven Sales Team Leader to manage and drive performance in our international BPO's US home security process. The ideal candidate will be responsible for coaching and mentoring a team of sales agents, optimizing conversions, and ensuring sales targets are met.Roles and Responsibilities:•...
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Team Leader
1 week ago
Mumbai, Maharashtra, India WSP Full time ₹ 8,00,000 - ₹ 25,00,000 per yearWSP Civil & Bridge Engineering team is seeking Team Leaders- Bridge to be part of this established and experienced team working on exciting large-scale projects. Due to recent successes the team is growing and offers excellent opportunities for the right candidates seeking new and exciting opportunities. The successful candidate will form part of an existing...
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Team Leader
2 weeks ago
Mumbai, Maharashtra, India SMC Group Full time ₹ 9,00,000 - ₹ 12,00,000 per yearJob Title:Team Leader - DealingLocation: Goregaon East, Pune & SolapurJob Summary:We are seeking an experiencedTeam Leader tolead a team of advisors in our Retail Department. The successful candidate will be responsible for managing and mentoring a team of advisors, achieving revenue targets, and ensuring excellent customer service.Key Responsibilities:Team...
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Team Leader
1 week ago
Navi Mumbai, Maharashtra, India PES Hr Services Full time ₹ 9,00,000 - ₹ 12,00,000 per yearcurrently seeking a Team Leader for their Telecom Process into ISP for Airoli location. The ideal candidate must have a min of1 year of exp as Team leader for international process Exp in handling team managed clients hands on excel,people management Required Candidate profileProcess : Experience in Voice Process is mandatory (International)Background : BPO...
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Team Leader
4 days ago
Mumbai, Maharashtra, India Taskus Full time ₹ 9,00,000 - ₹ 12,00,000 per yearWe need someone who has the skills to call themselves a Leader. Someone withcollege or vocational school graduation as a qualification and has at least one (1) yearof relevant Team Leader experience managing at least 10+ teammates while working ina customer support role within an outsourcing or similar company. We need someonewith excellent verbal and...
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Team Leader
2 weeks ago
Mumbai, Maharashtra, India DeSimone Consulting Engineering Full timeJob DutiesManaging allocated projects as a Team LeaderCommunicating and sharing resources with other Team Leaders as demands for resources ebb and flowEnsuring those under your supervision perform assigned tasks effectivelyMonitoring and reporting attendance, lateness, and extended break violationReporting to SDE's Operations Manager any and all issues...
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Team Leader
1 week ago
Mumbai, Maharashtra, India Keystone Real Estate Advisory Full time ₹ 9,00,000 - ₹ 12,00,000 per yearCompany DescriptionFounded in 2017 by Mr. Suryabhan Maurya, Keystone Real Estate Advisory has quickly positioned itself as a trusted name in the real estate industry. With over 20 years of expertise, the company has developed strong relationships with more than 1150 developers, 150 business partners, and 15,000 clients. Keystone Real Estate Advisory is known...
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Team Leader
2 weeks ago
Navi Mumbai, Maharashtra, India Yes Bank Full time ₹ 1,04,000 - ₹ 1,30,878 per yearTeam Leader ( Phone Banking )Location :- Airoli ( Navi Mumbai )BU - Contact CentreSBU - Phone BankingFunctional Designation -Team LeaderCorporate Designation /Grade :- UP to Manager/sr. ManagerJob Responsibilities:To manage day-to-day planning, operations and problem solving of team to meet required service level components, standards and targetsEnsure...