Only 24h Left: Head of Customer Service

20 hours ago

Bengaluru, India Lifetime Health Full time

Job Title: Head of customer service Company: Lifetime Health Location: Jayanagar Bangalore Salary : As per your previous drawn and expertise Employment Type: Full-Time About Us: LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate care to our patients in the comfort of their homes. Join our dedicated team and make a difference in people’s lives every day. Role Overview: We are seeking an experienced and dynamic Customer Support Head to lead and oversee our Customer Support, Sales, and Service Line operations. The ideal candidate will be responsible for ensuring exceptional customer experience, driving sales growth, and maintaining service excellence. This role demands strong leadership skills, strategic thinking, and a passion for healthcare. Key Responsibilities: - Lead and manage the Customer Support team, fostering a positive and productive work environment. - Develop and implement customer service policies and procedures to ensure high-quality service delivery. - Monitor and analyze customer feedback to identify areas for improvement and drive customer satisfaction initiatives. - Oversee the Sales team, setting and achieving sales targets, and developing strategies to enhance sales performance. - Coordinate with the Service Line team to ensure seamless service delivery and address any operational issues. - Train, mentor, and support team members to enhance their skills and performance. - Collaborate with other departments to align customer support and sales efforts with company goals. - Prepare and present regular reports on customer support and sales performance to senior management. Qualifications: - Bachelor's degree - Proven experience in a customer support or sales management role. - Excellent leadership and team management skills. - Strong problem-solving abilities and a strategic mindset. - Exceptional communication and interpersonal skills. - Ability to work under pressure and handle multiple tasks simultaneously. - Proficiency in CRM software and other relevant tools. - Passion for delivering outstanding customer service and improving patient care.

  • ▷ [Only 24h Left] Head of Service Operations

    20 hours ago

    Bengaluru, India Ola Electric Full time

    Job Description Job Title: Service Head Location: Bengaluru (with pan-India oversight) Department: Customer Service & After Sales Reports To : CEO Job Summary We are seeking an experienced and dynamic Service Head to lead Ola Electric’s national service and after-sales operations. The role will be responsible for driving service excellence, customer...

  • Only 24h Left! Customer Service Specialist

    3 weeks ago

    Bengaluru, India Hellowork Consultants Full time

    Job Title: Customer Service Executive – Domestic Voice Process Location: Bangalore, India Experience: 1 Year Employment Type: Full-time Education: Graduate (Any discipline) Job Summary: We are looking for enthusiastic and customer-focused individuals with at least 1 year of experience in a domestic voice process to join our Customer Service team in...

  • ▷ Only 24h Left! Branch Relationship Head

    2 weeks ago

    Bengaluru, India V Konnect Full time

    Job Description Role & Responsibilities: - To effectively manage a team of RMs and ensure that they meet the organizational goals of liability book growth, fee income and portfolio quality metrics. - Guide and mentor to the relationship managers to deliver superior customer experience - Ensuring RMs are meeting the right set of customers and following the...

  • Customer Service Executive

    7 days ago

    Banaswadi, Bengaluru, Karnataka, India Quick customer electronic service Full time

    Hi, I'm searching customer service executive to manage phone calls and balancing data sheet in system 8904309332 **Job Types**: Full-time, Fresher **Salary**: From ₹8,000.00 per month **Benefits**: - Cell phone reimbursement Schedule: - Monday to Friday Supplemental pay types: - Performance bonus **Education**: - Secondary(10th Pass)...

  • ▷ Only 24h Left! Test Manager

    19 hours ago

    Bengaluru, India Sandhata Technologies private Limited Full time

    Job Description Key Responsibilities - Lead and mentor a team of test professionals to define and execute the testing strategy and policies. - Bring up the new ideas and drive test strategy using effective tools and ensuring standards for system, apps and software testing. - Develop and implement best practices for testing methodologies, test automation, and...

  • ▷ (Only 24h Left) Head Marketing-Series A Fintech

    3 weeks ago

    Bengaluru, India Peak XV Partners Full time

    Job Title: Head of Marketing (Brand & Consumer Focus) Location: Bellandur, Bangalore (On-site only) Company: Series A Fintech Startup (Backed by Peak XV) About the Company: A fast-growing Series A fintech company backed by Peak XV, based in Bangalore, is on a mission to revolutionize consumer finance through innovative technology and customer-centric...

  • Head of Customer Service

    24 hours ago

    Bengaluru, India Lifetime Health Full time

    Job Title: Head of customer serviceCompany: Lifetime HealthLocation: Jayanagar BangaloreSalary : As per your previous drawn and expertiseEmployment Type: Full-TimeAbout Us:LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate care to our...

  • Head of Customer Service

    17 hours ago

    Bengaluru, India Lifetime Health Full time

    Job Title: Head of customer serviceCompany: Lifetime HealthLocation: Jayanagar BangaloreSalary : As per your previous drawn and expertiseEmployment Type: Full-TimeAbout Us:LifetimeHealth is a leading provider of home healthcare services, specializing in nursing and physiotherapy. We are committed to delivering high quality, compassionate care to our patients...

  • ▷ [Only 24h Left] Head of Engineering

    2 weeks ago

    Bengaluru, India VicTree Solutions Full time

    Job Title: Head of Engineering Location: Bangalore / Pune Experience: 12-20 years Key Responsibilities: Strategic Leadership: - Spearhead the engineering department, aligning the team with the company's mission and product vision. - Drive the execution of the product roadmap, ensuring alignment with customer needs and business goals. - Foster a culture of...

  • ▷ [Only 24h Left] State Head

    1 week ago

    Bengaluru, India Utkarsh Global Foundation Full time

    Job Description Company Description Utkarsh Global Foundation, formerly known as Utkarsh Star Mitra Mandal, is a non-profit organization dedicated to improving society with nationwide collaboration with the government. The foundation addresses various areas, including environment protection, animal welfare, women's education and empowerment, social justice,...