Analyst - Business Processes

Job Description We are seeking a highly motivated Analyst - Business Processes to join the Wadhwani Skilling Network's Content team. In this pivotal role, you will focus on business process management for the instructional content and services design and development function. You will be responsible for overseeing the legal and financial obligations of the content team, alongside crucial project, vendor, and stakeholder coordination. This position demands strong analytical abilities and exceptional collaboration skills to ensure seamless operations and compliance. Key Responsibilities - Business Processes & Financial Oversight: - Establish and track processes and timelines within the team to adhere to legal and financial obligations for the Learning Content and Strategy function. - Monitor budget versus actual expenses for various vendor and license requirements. - Ensure timely and error-free documentation and signing of agreements and statements of work by responsible teams. - Monitor progress across contracts and teams for contracted delivery and payment milestones. - Content Tools & Licenses Management: - Ensure the availability and track the expiry of various content tools and licenses, making optimum use of resources. - Ensure timely billing, renewals, and payments. - Maintain data and reports for real-time information in a presentable format. - Data Management and Reporting: - Manage team's data related to contracts, invoices, deliveries, licenses, and externally hired resources, including planned language-wise monthly payouts. - Track actuals in spreadsheets and keep them updated with change requests. - Analyze challenges, pre-empt chances of not meeting plans, and report to relevant role holders in advance. - Report on data related to the adherence of legal and financial obligations for each contract. - Project Coordination & Collaboration: - Coordinate the content production lifecycle and deliveries with vendor resources and internal staff. - Handle queries from in-house and outsourced staff. - Collaborate closely with internal and external stakeholders to ensure effective integration of initiatives across projects. - Maintain strong working relationships with vendors, legal, and financial teams, in addition to in-house and outsourced staff. - Team Support & Advisory: - Support project teams on approvals. - Analyze and suggest efficient billing milestones, timelines, and expected chronology of deliveries across projects and vendors. Qualifications - Education: Graduate or Post-graduate degree. - Experience: Proven work experience as a Business Analyst, Project Coordinator, or Project Manager, preferably within EdTech firms. - Expertise in Microsoft Office, specifically MS Excel. - Well-versed with Instructional Content Development processes, contractual requirements, and expense heads. - Experience in managing business processes related to content development teams, strongly enabled through technology. Skills & Expertise - Analytical & Problem-Solving: Strong analytical and problem-solving skills, with demonstrated solid judgment and attention to detail, accuracy, and quality. Ability to maintain a big-picture vision while working on details. - Communication & Interpersonal: Strong communication, networking, and interpersonal skills. Comfortable speaking in front of both small and large groups. - Collaboration & Adaptability: An adaptive and collaborative individual, willing to take on new projects and support initiatives that build the enterprise. A team-player, willing to both lead and be led, and motivated to contribute to others success. - Work Ethic & Ownership: Self-motivated and results-oriented. Possesses a strong work ethic and takes ownership of work and accountability for deliverables. - Continuous Improvement: A passion for learning and continuous improvement.