Customer Relations

3 days ago

India Richelon Full time

Job Description

CUSTOMER RELATIONS & SALES SUPPORT INTERN

Location: Wadala/On-Site

Duration: 4 months Internship (with potential for extension)

ABOUT US

Richelon is a Salon Professional Skincare Brand, present across India. We specialize in premium salon essentials including waxes, facials, mani-pedi, and morecrafted to deliver superior results and enhance the professional beauty experience. We are a fast-growing skincare brand dedicated to delivering high-quality products and exceptional customer experiences. We are looking for a proactive and enthusiastic intern to join our team and support customer relations and sales activities.

KEY RESPONSBILITIES

- Make calls to reach out to existing customers for feedback, updates, and relationship-building.
- Respond to customer enquiries via Instagram and Shopify inbox in a timely and professional manner.
- Share customer enquiries with the sales team and ensure smooth follow-ups.
- Update and maintain the website order sheet with accurate customer information.
- Assist with day-to-day coordination between the customer service and sales team.

REQUREMENTS

- Communication skills in English and Hindi (both written and verbal).
- Comfortable making customer calls and handling online enquiries.
- Basic knowledge of Instagram and Shopify is an advantage.
- Detail-oriented with good organizational skills.
- Positive attitude, eagerness to learn, and ability to work independently.

PERKS

Hands-on experience in customer relations and e-commerce.

Exposure to sales processes in a fast-growing brand.

Letter of Recommendation on successful completion.

HOW TO APPLY

- Send your resume to [Confidential Information]

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