
Customer Relations
2 days ago
Job Description
CUSTOMER RELATIONS & SALES SUPPORT INTERN
Location: Wadala/On-Site
Duration: 4 months Internship (with potential for extension)
ABOUT US
Richelon is a Salon Professional Skincare Brand, present across India. We specialize in premium salon essentials including waxes, facials, mani-pedi, and morecrafted to deliver superior results and enhance the professional beauty experience. We are a fast-growing skincare brand dedicated to delivering high-quality products and exceptional customer experiences. We are looking for a proactive and enthusiastic intern to join our team and support customer relations and sales activities.
KEY RESPONSBILITIES
- Make calls to reach out to existing customers for feedback, updates, and relationship-building.
- Respond to customer enquiries via Instagram and Shopify inbox in a timely and professional manner.
- Share customer enquiries with the sales team and ensure smooth follow-ups.
- Update and maintain the website order sheet with accurate customer information.
- Assist with day-to-day coordination between the customer service and sales team.
REQUREMENTS
- Communication skills in English and Hindi (both written and verbal).
- Comfortable making customer calls and handling online enquiries.
- Basic knowledge of Instagram and Shopify is an advantage.
- Detail-oriented with good organizational skills.
- Positive attitude, eagerness to learn, and ability to work independently.
PERKS
Hands-on experience in customer relations and e-commerce.
Exposure to sales processes in a fast-growing brand.
Letter of Recommendation on successful completion.
HOW TO APPLY
- Send your resume to [Confidential Information]
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