Senior Technical Consultant

We help the world run better At SAP we keep it simple you bring your best to us and we ll bring out the best in you We re builders touching over 20 industries and 80 of global commerce and we need your unique talents to help shape what s next The work is challenging - but it matters You ll find a place where you can be yourself prioritize your wellbeing and truly belong What s in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed What you ll build In your role as technical consultant you will be responsible for supporting the ECS customer for SAP innovative products You will assess and solve issues in new or existing customers and work with high attention to detail reliability and efficiency You will collaborate closely with your team members to ensure success In your day-to-day you will Lead the Service delivery base on the defined KPIs Provide the pre-sales support Building of complex SAP Landscapes by providing technical expertise and support on all platforms and for latest hardware technologies Planning setup implementation and operation of SAP technologies achieving ambitious SLA requirements Independently manage complex projects handle escalations and conduct root cause analyses RCAs Diagnose and resolve technical challenges encountered during installation and upgrade activities Ensure thorough documentation of all manual installation and upgrade procedures along with best practices Creating the Proper documentation definition of technical operational concepts and guidelines for the implemented SAP landscapes and roll out of this information knowledge to the rest of the Local and global Team Standardizing the complex activities and convert into standard Closely work with Architecture teams and product support to define and validate new offering Installation of the product as per ECS standard Migration to ECS DC Azure AWS GCP Cross Platform move of customer landscape Collaborate closely with developers and architects from the technology platform and all lines of businesses to come to feasible and adaptable solution Work as part of the Scrum Tea What you bring Strong communication skills both written and spoken in English Knowledge ITIL and Project management Minimum 2 year of Experience in Service management and Project Management Profound knowledge with 10 years of working experience as Technical SAP Net Weaver Consultant ABAP and Java basis administration Experience in installation of the New Innovation SAP products on HANA ASE database and Linux and windows operating system The candidate should have primary experience in manual installations and demonstrate leadership in managing end-to-end manual SAP system installations Working knowledge on the non-ABAP SAP products Like XSA IDM BOBJ OpenText SAP IDM SAP BRIM etc Up to 5 years of experience in Installation and Upgrade activities on ABAP and NON-ABAP SAP products Comprehensive knowledge on SAP S 4HANA architecture conversion and implementation path Good knowledge on migration paths and tools Understand the SAP high availability or disaster recovery architecture network and virtualization technologies e g load-balancer virtual machine etc Working experience Knowledge on the Hyperscaler like Azure AWS GCP will be added advantage Experience on other Databases MaxDB MSSQL and OS platform like RedHat is an added advantage Knowledge of Kubernetes bare-metal environments and SAP Landscape Management LaMa is a plus Where you belong Together with your team you will work in the SAP Enterprise cloud Services with Technical Operation Unit TECH-OP which is IT-infrastructure provider to the SAP Cloud Customers and is responsible for running SAP s ECS External customer landscape as World class service provider for SAP products In ECS we are building managing and running 3000 customer landscapes in SAP DC and Hyperscaler like Azure GCP AWS with most advance technology We are highly motivated and skilled engineers with locations in Germany Mexico India and US Bring out your best SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively Originally known for leadership in enterprise resource planning ERP software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves At SAP you can bring out your best We win with inclusion SAP s culture of inclusion focus on health and well-being and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential We ultimately believe in unleashing all talent and creating a better world SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and or mental disabilities If you are interested in applying for employment with SAP and are in need of accommodation or special assistance to navigate our website or to complete your application please send an e-mail with your request to Recruiting Operations Team Careers sap com For SAP employees Only permanent roles are eligible for the according to the eligibility rules set in the SAP Referral Policy Specific conditions may apply for roles in Vocational Training Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender including pregnancy childbirth et al sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements Successful candidates might be required to undergo a background verification with an external vendor AI Usage in the Recruitment Process For information on the responsible use of AI in our recruitment process please refer to our Please note that any violation of these guidelines may result in disqualification from the hiring process Requisition ID 438719 Work Area Information Technology Expected Travel 0 - 10 Career Status Professional Employment Type Regular Full Time Additional Locations LI-Hybrid