Audience Acquisition

We are seeking a dynamic Senior Operations Manager to lead audience acquisition and end-to-end management of multiple online and offline events & campaigns. This is a senior role requiring strong operational leadership, strategic vision, and proven expertise in driving attendance growth, managing complex event operations, and building long-term client and partner engagement. Job Responsibilities: Audience Acquisition & Event Marketing - Develop and execute audience acquisition strategies for online & offline events, conferences, and campaigns across industries. - Leverage multi-channel outreach (email/SMS campaigns, social media, tele-calling, affiliates, and database marketing) to maximize attendance and engagement. - Build and maintain high-quality B2B databases, ensuring accurate targeting and segmentation for campaigns. - Drive consistent audience growth, with measurable improvement in attendee conversion and retention. Event & Campaign Operations - Lead end-to-end execution of multiple events simultaneously, from planning to delivery. - Collaborate with business teams, vendors, and partners to ensure smooth event operations and logistics. - Oversee budget planning, cost optimization, and vendor negotiations to maximize ROI. - Implement data-driven strategies to track and measure event success (ROI, conversion, customer engagement). Stakeholder & Client Management - Manage senior client relationships, ensuring impeccable service delivery and resolution of escalations. - Partner with sponsors, partners, and CXO-level executives to build strategic alliances and long-term engagement. - Align with internal cross-functional teams (sales, marketing, creative, tech) to ensure project objectives are met. Leadership & Team Development - Lead and mentor a high-performing team of managers, analysts, and operations professionals. - Define KRAs, monitor performance, and ensure structured training and skill development. - Foster a collaborative and high-performance culture, ensuring employee growth and retention. Qualifications & Skills - 12+ years of experience in audience acquisition, event operations, campaign management, and stakeholder engagement. - Proven track record of driving audience acquisition for large-scale conferences, webinars, forums, or brand campaigns. - Strong expertise in multi-channel marketing (email, SMS, social media, digital campaigns, affiliate marketing). - Hands-on experience in P&L management, budget optimization, and ROI tracking. - Exceptional leadership, team management, and stakeholder engagement skills. - Strong analytical ability and comfort with CRM tools, data analytics, and reporting dashboards. - Excellent communication, negotiation, and problem-solving abilities. - MBA/PGDM preferred. Why Join Us? - Lead the audience acquisition and event operations strategy for large-scale, high-impact events. - Opportunity to work with leading global brands and CXO-level stakeholders. - High-visibility role with end-to-end ownership across strategy, execution, and P&L. - Be part of a fast-paced, dynamic environment that values innovation and execution excellence.