Software Development Engineering, Tech Lead

Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Software Development Engineering Tech Lead Calling all innovators - find your future at Fiserv We re Fiserv a global leader in Fintech and payments and we move money and information in a way that moves the world We connect financial institutions corporations merchants and consumers to one another millions of times a day - quickly reliably and securely Any time you swipe your credit card pay through a mobile app or withdraw money from the bank we re involved If you want to make an impact on a global scale come make a difference at Fiserv Job Title Implementation Consultant Job Grade Grade 9 Level Specialist Technical Professional Services What does a successful Implementation Consultant Technical Professional Services Implementation Analyst do As an Implementation Consultant you will be responsible for onboarding and rolling out of new clients on our standard integration platform You will be required to work directly with the client to perform these implementations consult on the product suite and or discuss application design You will also be responsible for early engagement with Project Implementation managers from other Fiserv teams and or clients identify help clear roadblocks negotiate deadlines define priorities with implementation engineers and manage risks What you will do You will perform implementations for Fiserv s clients via telephone e-mail and web-based contact channels Deliver professional and timely client internal communications regarding current implementation support cases You will thoroughly track organize and document all product and support related activities Working Time 4 00 PM to 1 00 AM You will develop and maintain a full understanding of Fiserv products and services and stay abreast of relevant industry trends and best practices Handle mission critical projects during and after implementation Analyze Network issues understand the flows and dependencies and discuss it with the Network engineers Accountable for driving production incidents to resolution by analyzing and coordinating with the required parties and always acting as the owner and leader of the situation Discuss technical issues with business analysts and developers Recreate problem locally and identify underlying defects Perform technical evaluation of the defects Partner with Product Management to understand the product vision and develop a comprehensive product strategy related roadmap and help to set key business objectives for the product Collaborate to execute on the product strategy that incorporates the need for modernization stability and onboarding new users to the cross-cutting technology services e g APIs microservices Remain in constant engagement with client partners and product management to ensure alignment and that needs are met What you will need to have Bachelor s degree in Finance Computer Science Information Systems or a related field 7 years of experience in implementation consulting ideally in a FinTech banking and financial services environment Hands on experience of banking API services SOAP REST and API testing tools like Postman SOAP UI Associate should possess good knowledge of Retail and Commercial Banking processes and concepts Thorough understanding of Banking concepts and domain knowledge on Loans and Deposits KYC ACH processing A C maintenance Interest calculations and FTM transactions Strong communication and stakeholder management skills Ability to manage multiple projects in a fast-paced high-compliance environment What would be great to have Experience with financial wires risk and fraud tied to financial wires is a plus Experience with FedNow and or Real Time Payments is a plus Experience with Microsoft Windows Workstation and Server operating systems physical and virtual environments Experience with core banking systems payment gateways or investment platforms Knowledge of SQL data mapping and financial data migration Basic understanding of data communications and LAN WAN Firewall Previous customer service experience Thank you for considering employment with Fiserv Please Apply using your legal name Complete the step-by-step profile and attach your resume either is acceptable both are preferable Our commitment to Diversity and Inclusion Fiserv is proud to be an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race color religion national origin gender gender identity sexual orientation age disability protected veteran status or any other category protected by law Note to agencies Fiserv does not accept resume submissions from agencies outside of existing agreements Please do not send resumes to Fiserv associates Fiserv is not responsible for any fees associated with unsolicited resume submissions Warning about fake job posts Please be aware of fraudulent job postings that are not affiliated with Fiserv Fraudulent job postings may be used by cyber criminals to target your personally identifiable information and or to steal money or financial information Any communications from a Fiserv representative will come from a legitimate Fiserv email address