ServiceNow Developer

3 weeks ago

India Bahwan CyberTek Full time

Job Description Job Description ServiceNow Developer / Consultant Experience: [510 Years] Employment Type: Full-time Role Overview: We are seeking an experienced ServiceNow Developer/Consultant with deep expertise in IT Service Management (ITSM) modules and hands-on skills in customization, scripting, and integrations. The role requires strong technical proficiency in ServiceNow platform development, including workflows, automation, APIs, and Service Portal customization. Key Responsibilities: - Design, develop, configure, and customize solutions on the ServiceNow platform. - Work extensively across ITSM modules including Incident, Change, Problem, and Knowledge Management. - Develop and modify Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies. - Create and support REST integrations and develop custom APIs to integrate ServiceNow with other enterprise systems. - Customize and enhance the Service Portal to improve user experience and service delivery. - Collaborate with stakeholders to gather requirements and translate them into technical solutions. - Ensure solutions follow ServiceNow best practices for maintainability, scalability, and performance. - Participate in testing, troubleshooting, and resolving platform-related issues. - Stay updated with the latest ServiceNow features, capabilities, and releases. Required Skills & Qualifications: - Strong hands-on experience with ServiceNow ITSM modules: Incident, Change, Problem, and Knowledge Management. - Proficiency in JavaScript and ServiceNow scripting components: Workflows, Business Rules, Script Includes, Client Scripts, and UI Policies. - Experience with REST integrations and developing custom APIs within ServiceNow. - Hands-on expertise in Service Portal customization and development. - Knowledge of ServiceNow data structures, ACLs, and security best practices. - Excellent analytical, troubleshooting, and communication skills. - Preferred: ServiceNow certifications such as Certified System Administrator (CSA), Certified Implementation Specialist (CIS) in ITSM.

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